Horrible experience at Pappu Chaiwalla..saltlake sector1.this place is opposite Bidhannagar college, near CC1. The owner..Mr.Manish has no class and happily turns deaf to any feedback given. No wonder the staff changes there every week ..no one is possibly able to keep up with such a boss beyond this!!.. The new staff is bullied by the few old ones who are supremely arrogant and untrained. They are not even capable of making chai properly.. their regular tea / adrak tea/ elaichi tea all taste alike. The owner does not know the "C" of customer service and is extremely unprofessional and unpleasant to speak to!! He behaves as if he is distributing free food and is reluctant to listen to any feedback..Not going back to this place one more time.. it's a complete mood spoiler.. there are several other Tea joints in saltlake area like MBA chaiwalla which offer a far better chai with better food and a better experience. Why on earth should one spend their hard earned money only to come back with such disappointing experience???