Kathi Restaurant — Restaurant in Delhi

Cockroach in food

So this review will be long

This restaurant goes by name Kathi but it has three other fake cloud kitchen subsidiary on magic pin

Bijnori paratha Paratha haat

This buisness is so fake on online food delivery services that it shows address of MGF metropolitan Mall on magic pin.

1st complaint - ordered food on magic pin via bijnori paratha and delivery was late by 1hr, then I called the outlet and surprise it showed name of kathi restaurant on Truecaller, staff told me they'll hand over my food to delivery boy in 5 min but they didn't. At last magic pin refunded the payment.

2nd complaint- after two week I ordered paratha from paratha haat, when it was delivered it were 2 parathas instead of three

3rd complaint- later on same day I ordered maggi and roll, this time order was on time and I ate Maggi when I was about to finish

I found a cockroach in my food

I called the outlet but surprise again my phone showed I have previously called this outlet and Truecaller showed Name of kathi restaurant again. When I called staff they were telling me that they will refund the amount

What if I had food poisoning this is a serious violation of hygiene and safety standards

Then the staff gave me phone number of owner and I asked for a apology letter, a week has passed but still I got no apology from side of restaurant or any of staff members.

I'll Probably mail this issue to magicpin swiggy and Zomato too.

Order at...

I oderd 1 dal makhani an 3 lachaa Paratha at 4:00 am on 22 July in the morning and he said your ordered was delivered in 1 hour..

An I fell so much hungry after 1 hour I call the restaurant and he said that it will take 15 more min..

after waiting for 2 hour food yet not delivered to me..

again I call the restaurant after 2 hour and he said that your food was not ready because we don't have men power ...

Really after waiting for 2 hour and boy saying that sorry food was not ready So why you took the the order then .

Really what a bad experience...... Not...

Cashier over their want to earn profit out of misdoings. They says they are open 24 hrs but when i walked in early morning hour ,cashier asked me additional 10 ruppee for a bottle of coke which was of mrp 40. He said go wherever u want ,u wont get it on mrp, if u purchase in day thn only possible. At the end i had walk oit without taking product, because i dont wanted to violate the mrp norm set by government... I hope management will look into it, and do...