Hotel Shagun — Restaurant in Goa

I'll be honest, I'm not the biggest biryani fan ever. The only biryani I eat is the one prepared by my mom. However, the biryani prepared at Shagun rekindled my love for home-made biryani. Apparently, this place has been an classic for years now and was introduced to me by a North Goan friend. Having 0% tolerance toward spice, we ordered for a Mutton Biryani (MB for all the cool kids out there // I must point out, the mutton wasn't cooked to my preference. I've felt Niyaaz has always cooked it's mutton to a well-cooked beautiful pink.), chicken dry fry 🍗(which has the most amazing fries EVER!!!), butter naan and some lovely Kheema. The Chef's will have the spice in the dish regulated as per your liking. When asked for a Sprite, our very keen waiter recommended his virgin Mojito prep, which was, to be honest, as good as virgin mojitos found at a bar lounge.🍸 #saynotoplastic #paperstraws Definitely recommend this place to anyone looking for a heavy lunch.

P.S. they also offer catering...

Having eaten here before when the restaurant first opened and having been a regular visitor one-two times every year, it is sad to see how far the restaurant has declined.

As I entered the restaurant, the smell of decaying meat welcomed me. Staff were not bothered to give you a menu or take the order. Most of the time they were just lounging around.

The food was average. Chicken Schezuan was not cooked, just chunks dipped in gravy and served. It smelled bad too. While eating, a cockroach fell from the ceiling into the chicken dish and saved me the trouble of finishing the dish. I called out to the waiters to take the cockroach away and they're just watching the cockroach struggling to get out of the gravy. The cleaner boy was atleast responsive and took the dish away. I did not even bother to ask for a replacement dish.

There is a lot of improvement needed in many areas of this restaurant. If the waiters and staff seem least bothered about their own restaurant, then you should...

People please please don't go to eat here they are just rubbish they show you something else and serve you something else, their food is poison, it will make you sick please avoid this place there are much much better places to eat at this price this is not worth at all, it's very un hygiene guys please be safe

Seeing the picture of the food I ordered chicken hydrabadi and what is get to my suprise is a plastic container full of dirty oil with some green colour chicken means just like green chutney and the cost is like too high I paid 537/- and on complaining to them and asking this is not what I ordered it's different from the picture they tell me it's not the restaurant fault it's the Swiggy who decides to put such picture I should talk to Swiggy, sorry but I paid a price for this which is not worth and they don't have a courtesy also return my money or change the dish, now who should I get the refund from Swiggy or...