I wish I could give this place 5 stars, I really do.
But a cafe as famous as this where even actors and actresses have come seems to have forgotten the most basic rule of hotel management - that customer is king.
We went there after reading the raving reviews of the restaurant but right after going inside we were told to go up. Maybe tourists and locals have separate seating? Who knows, but it wasn't a bother.
When we sat at the third floor, we found an insect crawling around in the sofa. Sat somewhere else. It was a little disgusting, but we were really hungry at this point.
We hadn't even placed the order when we noticed the waiters staring at us. Creepy, but maybe they're just waiting for us to order. I called the waiter to ask about a dish and he pointed at a picture in the menu like I was a buffoon. I told him I saw the picture but I was asking what was inside and he couldn't even confirm the ingredients of their own dish.
Finally ordered Kewa Datse and Thenthuk and both were pretty good but the chicken they used in the thenthuk tasted really bad. Taste was otherwise spot on, though, and that's why I said I wished I could give this place a 5 stars for their food alone but what happened next completely ruined their image for me.
I just asked the waiter to turn on the fan since we were beginning to feel the heat and the guy stared at us like we asked him to sign off his house to us. I even said something with a smile to diffuse the situation but he kept staring at me.
After the meal was over, decided to relax for a bit before going out - mind you we were the only ones on the floor - and again this idiot began staring at us creepily for no reason at all. Left the place disappointed.
The food was great, however, so decided to give them another chance the next day morning. Was pointed upstairs by the manager who didn't even bother looking. When I ordered the food, I had a simple request that I told a different waiter but he condescendingly replied that it's not possible, how can you even have that, blah blah blah.
So it was definitely not an one-off service thing. Tibet Kitchen has the worst service in the entirety of Mcleodganj and they make no effort at friendliness. It's a outright shame because their food is also the best in Mcleodganj.
Seems like the guys working here missed the Tibetan culture's memo of friendliness and understanding, which is ironic to...
Read moreAlert: Veg soup with added chicken. Expressing my deep concern regarding an incident that occurred during our recent visit to your esteemed establishment. Specifically, we had placed an order for the vegetarian menchi thupka . However, upon consuming approximately half of the meal, it was distressingly discovered that a piece of chicken was present within the gravy.
As adherents to a strict vegetarian diet, this discovery understandably caused significant distress. Subsequently, when we brought this matter to the attention of the proprietor, it was met with a regrettable lack of acknowledgment regarding the oversight in serving non-vegetarian fare. The response provided was disheartening, as it appeared to diminish the seriousness of the situation, with the proprietor stating, "Okay, if you are pure vegetarian, you should go to a pure vegetarian restaurant."
Such dismissive conduct from both the owner and the staff is disconcerting and falls short of the expected standard of customer service. It is essential to emphasize the importance of maintaining stringent measures to ensure the integrity of vegetarian dishes in restaurants, particularly for individuals who adhere to specific dietary restrictions.
Given the aforementioned experience, it is with a heavy heart that I feel compelled to caution fellow vegetarians against patronizing your establishment. The unequivocal statement from the owner regarding the absence of precautionary measures for vegetarian dishes is deeply troubling and underscores the need for heightened diligence in food preparation...
Read moreAn Unforgettable Dining Experience… for All the Wrong Reasons
If you’re ever in Mcleodganj and feel like ruining your mood (and possibly your appetite), this is the place to be.
Cuisine Highlights: • Ordered chilly chicken, but what showed up looked like it had washed ashore after a shipwreck. • Chewy, cold, and most likely a seafood impersonating chicken. • The Tibetan thali and other dishes? Equally lifeless. Just a sad collection of ingredients pretending to be a meal.
The Staff – Truly Inspirational: • Waiters here double as Food Ordering CEOs—clearly overqualified for basic courtesy. • Special shoutout to the bulky guy with the impressive tummy and the older gentleman with grey hair and a permanent frown. • Their superpower? Making guests feel like unwanted houseguests who overstayed their welcome by just… existing.
Ambience: • The place is tiny. Not cozy—just cramped. • Kids felt suffocated within minutes. You’ll be brushing shoulders with strangers and waiters alike, none of whom look happy to be there. • Zero ventilation, zero vibe, and zero reason to stick around.
Final Thoughts: Even if the food had been remotely edible (it wasn’t), the space and staff would’ve wrecked the experience anyway. Overhyped, underdelivered, and absolutely avoidable.
Pro Tip: Walk a bit further down the same road. Plenty of lesser-known spots with actual food and actual hospitality.
And yes—go to German Bakery. It’s everything this place...
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