Disappointing Experience at Burger King, GVK One Mall
I usually visit Burger King wherever I go, as it's one of my favorite places. However, my recent visit to the Burger King at GVK One Mall was far from pleasant.
To avoid the crowd in the ordering queue (which even had a crow, surprisingly!), I placed my order online. Despite my order number being 1026, we were handed 1025. Thankfully, we realized the mistake and managed to get it exchanged, but the ketchup wasn't provided with the meal.
What followed was a long, frustrating wait for our drinks. It took almost 30 minutes and several checks with the staff to finally get our Coke and Softies. This kind of delay was shocking and completely unexpected.
Cleanliness was another issue. The seating area was not well-maintained, and the air conditioning was non-functional in the Burger King section, forcing us to sit in the common dining area.
The staff could also use some serious customer service training. They were not very friendly and seemed unaware of how to manage orders or engage with customers effectively.
All in all, this Burger King location needs major improvements in cleanliness, service efficiency, and staff training. I hope they address these issues soon, as this was a very disappointing experience compared to my...
Read moresource: burger king website GREAT FOOD COMES FIRST Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. 3G CAPITAL In 2010, 3G Capital, a global multi-million dollar investment firm focused on long term value creation, purchased Burger King Corporation, making it a privately-held company. To learn more about 3G Capital, PREPARED TO ORDER Every single time you order a WHOPPER® Sandwich, we freshly prepare it just for you. Extra cheese, no mayo, cut in half, extra hot. It is prepared to order just for you, always your way. ONIONS AND TOMATOES Because we care about freshness, every day we slice our tomatoes and onions in-restaurant. Every single day in every restaurant. PICKLES AND MAYONNAISE Let's not forget our crunchy pickles and tasty mayonnaise. These two ingredients have no artificial flavors. Now that is what we call a...
Read moreNOTHING beats burger-king. It has always been our first choice to satisfy our burger cravings.They provide a crunchy patty and hot flavours, wrapped in warm soft buns at amazing price points. Our go-to product has to be the Veg Chilli Cheese Melt. Packed with a punch of chilli with the crunchy patty, lined with tomato, onion, lettuce, pickled cucumber, cheese and the tangy Burger-king sauce. It is a carnival of flavours from the very first bite to the last.! We'd also like to appreciate the VEG BOSS WHOPPER, with almost all the goodness of the one mentioned above, this one has crunchy chips underneath the patty, and is loaded with extra veggies.! Also, burger-king is a great option for those on a budget or with a light pocket. I always end up at burger-king during office breaks.! It's always an amazing experience at the...
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