Raandhal Restaurant — Restaurant in Kannur

I have been a regular customer of Randhal Restaurant for the past 10–12 years. Right from the beginning, I was thoroughly impressed by their quality of food, which led me to rate them 5 stars on Google, despite their exorbitant pricing compared to other iconic restaurants in Kannur.

However, my recent experiences at Randhal have left me utterly disappointed and insulted. Three months ago, during my visit, I noticed that the service had taken a downturn. The waiter and the supervisor were neither fluent nor conversant with the colloquial language of Kannur. It seemed as though they were migrants from Bengal or Assam, and while this in itself is not an issue, their inability to communicate effectively with customers was a concern.

Day before yesterday (05-02-2025, Bill posted), I visited Randhal for dinner with my colleague, who has strict dietary restrictions due to his community requirements and does not consume chicken products. Because of this we opted for sea foods.

Unfortunately, I was ashamed to witness the deteriorated food quality and service and the pathetic hygiene they maintained in the restroom …!

Despite this, we decided to give them another chance and revisited the restaurant yesterday for dinner. What followed was an extremely bitter experience that has compelled me to write this review. Our waiter mistakenly or purposely served us chicken gravy instead of our specific order. When we pointed this out, his response was nothing short of shocking. Instead of rectifying the mistake, he rudely informed us that this was all they could serve and if we were not satisfied, we could leave. This level of arrogance and disrespect towards customers was unprecedented and humiliating. Feeling insulted, I reported the incident at the cash counter while settling the bill. To our disbelief, instead of acknowledging their mistake or offering an apology, they gave us a mere Rs. 4/- discount, which further added to our insult. This token discount was not only meaningless but also demonstrated their complete lack of accountability and customer care. It is truly disheartening to see how a once-great restaurant has fallen to such poor standards. The lack of quality control, unprofessional behaviour of staff, and utter disregard for customer satisfaction make it clear that Randhal is no longer the premium dining experience it once was. Since there is no provision to give a zero-star rating, I am compelled to downgrade my rating from 5 stars to 1 star. I sincerely hope the management takes these concerns seriously and implements necessary changes before losing more...

Raandhal Restaurant in Kannur is a culinary gem that brilliantly combines traditional charm and an exquisite dining experience. The moment you step inside, you're transported to a bygone era with its rich, traditional ambience. The décor, reminiscent of the region's heritage, creates an inviting and warm atmosphere that sets the perfect stage for an unforgettable meal.

What truly sets Raandhal apart is its unique offering of live fish. This concept is a true testament to the restaurant's commitment to freshness and authenticity. Guests have the opportunity to select their fish from an array of options, ensuring that every dish is made to order with the freshest catch. The live fish experience adds a touch of excitement and engagement to the dining, making it a memorable event in itself.

The menu at Raandhal is a gastronomic journey through the flavors of Kerala. From succulent seafood preparations to delectable vegetarian dishes, each item is a masterpiece in taste and presentation. The skilled chefs at Raandhal infuse every dish with a burst of local spices and traditional recipes, delivering an authentic South Indian culinary experience.

Service at Raandhal is top-notch. The staff is attentive and knowledgeable, guiding you through the menu and providing excellent recommendations. Their warm hospitality complements the restaurant's traditional setting, making you feel right at home.

In summary, Raandhal Restaurant in Kannur is a culinary delight that seamlessly combines a traditional ambience with an interactive live fish experience. It is a must-visit destination for anyone seeking an authentic taste of Kerala in a charming setting. Your dining experience here is sure to be a memorable one, leaving you with a deeper appreciation for the rich flavors of...

🍽️ Raandhal Restaurant, Kannur, Kerala: 👍👍 👍 👍 👎

Experience Local Flavors at Raandhal Restaurant in Kannur, where diners have enjoyed traditional Kerala dishes.

FOOD QUALITY👍: We had Oonu and Beef Porotta. The beef was tender, and the porotta was decent, but unfortunately, it didn’t quite match the greatness it used to have. The flavors were just average, and the dishes felt like they could have been prepared with more attention to detail. Though not bad, it didn’t live up to the past experiences we’ve had here.

SERVICE & HOSPITALITY👍: The service was good, with the staff being polite and attentive throughout our visit. They were efficient, ensuring that the meal was served promptly.

AMBIENCE & SETTING👍: The ambiance of Raandhal Restaurant is simple and comfortable. It provides a laid-back environment for a casual dining experience. The restaurant is well-kept and offers a cozy setting for meals.

VALUE FOR MONEY👎: Given the change in the food quality, some may feel that the experience is not as fulfilling as before. For the price paid, the meal did not seem to provide the same value as it once did, especially considering the lower food quality.

LOCATION & ACCESSIBILITY👍: Conveniently located on Pamban Madhavan Rd near AKG Hospital in Talap, Kannur, Raandhal Restaurant is easily accessible, making it a popular choice for locals and visitors alike.

In summary, Raandhal Restaurant in Kannur used to be known for its exceptional food, but the quality has dipped in recent times. While the service and ambiance remain good, and the location is easily accessible, the food quality no longer delivers the same experience, leading to...