Ordered Carry out at Burger King's Centre Square Mall location on M.G. Road, Ernakulam, Kerala State, India in August 2021. Due to COVID restrictions, only carry out options or possible deliveries were available or allowed.
The outlet was quite busy and I had to queue up and wait for a bit. It was a pretty clean facility upon observation and quite spacious, if there was dine in. The crew in action were great being very courteous, cheerful, very efficient and quick in taking orders.
Myself and friends ordered Chicken sandwiches, French fries and soft drinks (didn't have tea). I might even have ordered a partial combo which I can't exactly remember! They provided free condiments and napkins as well. An order for three of us only cost less than Rs. 375.00 which was pretty economical. This is far less compared to what you would get charged for a reasonable buffet nearby!
Burger King has a lot of choices on their menu. Burgers range from Chicken, Mutton, except beef! There were Peri peri chicken, crispy chicken, whoppers etc. Cheese fries and desserts were other options on the menu. Vegetarian options include veggie burgers, paneer burgers and other selections.
My experience at this place was very good. So, were the cleanliness and maintenance factors. Prices were affordable. The whole staff always wore masks. I would definitely recommend Burger King's Centre Square Mall location which is on the...
Read moreBurger King at Central Square Mall delivers consistently good food, though attention to customer instructions remains an issue. Repeated mistakes in food preparation, particularly with items like the chocolate sundae, impact the dining experience.
Food: 8/10 Customer Care: 5/10 Atmosphere: 7/10 Overall Rating: 6/10
Positives: Reliable quality in terms of taste and food presentation, maintaining the Burger King standard. Clean and generally welcoming environment, making it a comfortable place to enjoy a meal.
Negatives: Inconsistent adherence to specific customer instructions, with repeated mistakes, especially in sundae preparation. Customer service could be improved to enhance satisfaction, as staff response is sometimes lacking in attentiveness.
Feedback for the Restaurant: Burger King at Central Square Mall should focus on training staff to handle special instructions carefully to meet customer expectations. Addressing these small but recurring issues in preparation and customer care could lead to a more satisfying experience for regular patrons.
Advice for Future Customers: For those craving good food from Burger King, this location offers quality meals but may occasionally overlook custom requests. If you have specific instructions, it may be helpful to double-check with the staff to ensure accuracy, especially with items...
Read moreBurger King remains a reliable fast-food haven, delivering on its promise of flame-grilled goodness. The signature Whopper stands out with its flame-grilled patty, offering a distinctive char-grilled flavor that sets it apart. The menu diversity caters to varying preferences, from classic cheeseburgers to innovative additions, ensuring there's something for everyone.
The commitment to customization is a standout feature, allowing patrons to personalize their burgers with an array of toppings and sauces. The generous portion sizes and value-driven combos make it an appealing choice for those looking for a hearty meal.
Efficiency defines the service at Burger King, whether through drive-thru or dine-in options, ensuring a quick and convenient experience. The consistent quality of ingredients and the familiar taste across locations contribute to the brand's reliability.
While the ambiance is geared towards a casual and fast-paced setting, it caters well to the on-the-go nature of fast-food dining. Burger King's embrace of modern conveniences, such as mobile ordering and delivery services, reflects its adaptability in meeting contemporary needs.
In summary, Burger King continues to hold its ground as a go-to destination for flame-grilled burgers, offering a satisfying blend of taste, variety, and convenience in the realm...
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