Cloud 9 — Restaurant in Kerala

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Today At 1:30 AM today, my sister, brother, and I checked in.They were informed that rooms were available and were shown the rooms (we were the only guests there). They mentioned that breakfast was complimentary. After checking in, we noticed that the room was full of water. We informed them, and they cleaned it, but only after we reported it—they hadn't checked before and the mat also wet and first impressions was disappointed us

In the morning, they provided a limited breakfast and seemed confused about what they should offer, giving us only 2 idlis and a vada, even though they had poori masala and dosa available. They didn't serve tea until we asked, and they never offered us more. When we requested additional idlis, they told us that was finished, and they didn't ask if we wanted anything else." After returning from the temple, they suddenly informed us that the checkout time was over and that we needed to vacate the room. This was poor hospitality, especially considering that most guests are there for devotional purposes and should be treated accordingly.

Due to this behavior, we hurriedly packed and left without even taking a rest. I do not recommend this place to anyone. They only seem to care about making money, not providing...

So after a long and tiring day , flitting across multiple heavenly temples in Guruvayoor and Thrissur - we were really hungry and after a horrendous breakfast at the coffee house , were looking for a decent hotel with good food for dinner..our auto taxi driver dropped us at this place..and well THE EXPERIENCE started..first, the ambience -- profoundly amazing..so many colors, the way the walls were decorated, the lighting , the seating arrangement..just mind blown.. second, the menu and food...we tried so many things and the taste was just awesome..lemon rice, fried rice, Gobi manchurian, veg biriyani,sharjah shake, sweet lime, all perfect... sumptuous in all ways possible.. third, the service.. pleasant, polite and patient guy who listened to us and ensured all our orders were catered to..four, the location..very close to east nada ..no dearth of transport options ..five, Fabulous value for money... have reviewed many restaurants about being over prized and lacking food quality but when there are places like this one, noone would ever feel that they didn't get their money's worth.. Guys..just keep up the great work .. I know facing and servicing customers is occasionally a thankless job but you have just raised the bar for excellence!! Heartfelt...

Stingy restaurant. They serve very minimal portion to paying customers. Anytime you go it is that way. Only select dishes available in minimal quantities.

Dont even get me started on their Swiggy/Zomato orders. Ordered from here so many times and I stopped. Despite letting them know they kept sending not even a spoon full of dishes with the orders. When asked, they kept saying "thats how much is required to eat a meal"; verbatim.

Sky rocketing prices and reducing quantity is their Motto.

Hygiene: The server clearing the plates, takes it thru the toilet area, uses the door and doesnt even wash his hands while serving. Whats that about! This should be reported to health department or something. And the bathroom is leaking out to the wash area, which is always wet and the stench. Good luck if you dont slip and fall. No tissues most times. Parking is an issue. Just a car can park at a time. So if you are driving down there, you might have to find a spot on the curbside somewhere close by, if...