The Belgian Waffle Co — Restaurant in Mumbai

I would experience with Belgium ruffle was pathetic. Last night we ordered boxes of a small mini waffles. We received one at 1:30 am after waiting for 45 minutes. However, after checking the order we noticed that the only delivered one upon asking the delivery guy he said that it was a mistake from the restaurant side. After multiple calls, we were informed that either we will get another order in the next 30 to 45 minutes or it would be delivered tomorrow. We opted for delivery tomorrow. The delivery guy was extremely rude and said that he was forced to deliver as his work timings were over and threatend us that he would drop the parcel to the watchmen instead of delivering to us. The tone at which he spoke was...

Disgusting experience Extremely Unprofessional One staff who Wasnt in uniform was occupying one of the only chairs meant for customers and was cracking jokes The same staff later came in the kitchen when asked about hairnet she said that she’s just handling billing which she Wasnt and was scratching her scalp continuously near open batter I had to wait 6 minutes just to order Even when the outlet wasn’t busy , and when asked why the staff acted very weirdly. The Santacruz West outlet is much better Waste of...

Pathetic service very bad maintenance ... They were using worn out over used broken burners... After repeated complaints they changed the burners sometime back... If u order kitkat waffle u will definitely get 2 different taste in 1 they never clean the burners and This particular outlet is always out of stock on white cream ... Try waffle at chembur (diamond garden) , bandra (near salman's crib) , Santacruz (next to podar school) you will realise what the actual quality & yummy taste of belgian...