It was amazing experience there. Eating my favourite pizza in my favorite pizza company chain at one of the famous hill station in India i.e ooty. It is situated on the mall road or the business road of ooty and it tasts very very good. I always loved Dominos pizza very much and I became very happy when I got to know that there is a domino's pizza outlet in ooty. This made my trip very very amazing. My hotel was also near to the outlet so I went there many times during my stay in ooty. Enjoying hot and crispy pizza during rain in ooty was a memorable thing to do. I also take away many times from here when I was going for the ooty sight seeing and I enjoyed pizza at the pykara lake also which was just amazing. I was a blessing that the domino's pizza outlet is opened in ooty and also it was just 2 minutes away from my hotel. I would recommend each and every one to just go there and enjoy your favorite pizza from domino's pizza and it will be an amazing experience for you also. It was not crowded much and I got my order quickly and I enjoyed it very much there. Hope to see dominos pizza outlet at every possible place so that I and people like me who enjoy domino's pizza very much can go there and give a relief to their pizza craving. Very very much enjoyed pizza almost every day in ooty from my...
Read moreMy and my in-laws visited Domino's in Ooty during our trip. Unfortunately, our experience was far from ideal. Upon arrival, we found only one staff member present. When we inquired about ordering, He informed us that their staff is less. When we inquire that the online application is not working for placing the order he said the server might be down but for more than 5hrs it was down that's pathetic service from Domino's . There were no staff for delivery of orders. We found out that only 2 person were there out of which 1 was placing and giving order and another one was making the order.
While this was an inconvenience, it took 30mins in long que to place the order. However, the wait time was excessive, exceeding 45 minutes before our food arrived.
To top it off, during our meal, the same staff member approached our table. He requested to see our phone with the order details, which we hesitantly provided.
This left us feeling extremely uncomfortable. It's clear that Domino's prioritizes high online ratings, but this method is not only misleading but also a breach of privacy.
Domino's, genuine customer satisfaction comes from providing quality food and service, not by manipulating online reviews. I would strongly recommend focusing on improving your in-store experience to earn positive...
Read moreI recently ordered a Farmhouse Cheese Volcano from Domino's, but the experience was highly disappointing. Firstly, I received a call stating that they didn't have tomatoes for my order and asked me to change it. If an item isn't available, why accept the order in the first place?
I changed my order to cheese volcano Veg Paradise and went for pickup, but no one was at the counter when I arrived. I tried calling back, but the calls didn't go through. After waiting and shouting for assistance for about five minutes, someone finally showed up and had the audacity to tell me not to roam inside the store. What else was I supposed to do when no one was there to assist me?
Moreover, this isn't the first time I've ordered a Cheese Volcano, and I distinctly remember it having yellow cheese, not the white cheese I received this time. The inconsistency in quality and service is unacceptable.
Overall, this experience was frustrating and far from the standard I expect from Domino's. The service needs significant improvement, and the product consistency needs to be maintained
To make matter worse, washroom was in terrible condition. Unclean and poorly maintained
Domino's should seriously shutdown this branch as I really if they can...
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