COSTESS Cafe & Bar — Restaurant in Jakarta

I have made a reservation to have a table on the outside for Iftar Package. I already paid for the down payment (150k) and told the admin what our order. I know it was raining in the afternoon and I understand. But the waiters referred us to the hall room and some people were also placed in the hallway.

I came around 6 PM and we only have Lemon Tea and some appetizers on our table. I had time to check once outside when the rain had stopped. I ask the waiters to move outside but the responses are just "wait, we have to clean up." So I ask about our food around 6:30 PM and the answer is just "Please wait." but another table already had the food. The waiters asked us two times what our ordered. Besides, we have already told the admin what our order upon reservation.

6:40 PM we decided to cancel. We text the admin for our cancellation (consider the DP for our lemon tea and appetizer) and there is no feedback. So, we left the restaurant. 7:30 I was contacted by another admin, I think the waiters? Idk for sure. He told me the food was ready and why I had to cancel. I told him the reason why I had to cancel, after fasting we didn't get the food we ordered. I asked when the food would come out but couldn't get a clear answer. Besides, we have already told the admin what our order upon reservation. If I didnt cancel, we should waited less than an hour for our food. LOL Some of the waiters were rude. I had high hopes for this restaurant based on the reviews, but I was sorely...

Beberapa kali mampir kesini untuk lunch atau sekedar ngopi pasca kantor. Terletak di lantai 17 Gedung Cyber 2 Tower. Jam buka sekitar 10 atau 11 siang, dan pada saat makan siang hingga sore sekitar pukul 5, kalian bisa langsung menuju lobby tower, Front desk Costess ada di sisi kanan lobby dari arah pintu utama. Tinggal sampaikan ingin keatas dan akan langsung diantar hingga lift untuk akses lantai 17. Saat tiba lantai 17, lihat kanan atau kiri dari sisi keluar lift, akan ada tulisan COSTESS. Lewat jam 5, mereka akan membuka jalur khusus menuju lift sehingga tidak memerlukan akses naik, tinggal push lantai 17 di lift dan ikuti instruksi diatas.

Pada saat makan siang cinderung sepi dan selalu dapat tempat duduk walau tanpa reservasi. Pada malam hari setelah maghrib, saya sarankan untuk booking via aplikasi khusus, klik tautan pada laman instagram mereka (at)costess.bar (menu juga tersedia disana). Atau jika berkenan, silahkan booking langsung agar bisa booking tempat duduk dengan view yang diinginkan. Pada saat jam ramai akan ada pembatasan maksimal dine in 2 jam, namun saat masih ada table kosong, kalian bisa stay lebih dari 2 jam. saran saya, saat ramai dan waktu sudah 1.5 jam, order saja food/bev baru sehingga akan memperpanjang waktu duduk.

Tidak ada minimum payment! thats what I love. Ada live music dan DJ namun saya tidak terlalu paham malam apa saja. yang jelas malam sabtu dan malam minggu selalu ada live music start at 7/8 pm till 11. dilanjut DJ.

Harga makanan dan minuman standar cafe rooftop, sedikit lebih mahal dari cafe pada umumnya. sebagai perbandingan, 1 botol Air Mineral Aqua Reflection Natural adalah 30K. namun dengan sensasi semi-rooftop dan view yang ditawarkan, saya kira harga sebanding.

Rasa makanan enak, namun jika ingin mencari authentic taste dari beberapa makanan eropa yg ditawarkan, saya kira bukan tempatnya. karena beberapa menu telah mengalami modifikasi rasa agar lebih sesuai dengan lidah Indonesia. Bukan berarti tidak enak, rasanya tetap enak. Rasa minuman standar cafe, nothing to highlighted. Alcohol drink also available with average rooftop cafe price.

Pelayanan bagi saya kurang. Staff jarang senyum, selalu terkesan sangat sibuk walau di jam sepi sehingga menimpali pelanggan sesingkat-singkatnya walau terkadang masalah yg ditanyakan belum solved. Waktu tunggu makanan atau waktu serving cukup lama bahkan di jam sepi, minuman lebih cepat. Di After lunch time, caesar salad saya keluar 1 jam setelah pesan. di dinner time, pasta saya bahkan keluar 1.5 jam setelah pesan, itupun sudah dalam kondisi dingin, dan sudah reminder berulang kali ke waiters. rata-rata yaa 30-45 menit untuk makanan.

Ruangan kebanyakan adalah outdoor beratap, ada lokasi indoor tapi sepertinya sangat sepi peminat. since daya tariknya adalah outdoornya.

Jika bawa kendaraan mobil dapat parkir di B1 - B3 masuk dari pintu utama Jalan Rasuna Said atau pintu Belakang di Jalan Denpasar Raya. Jika motor, masuk dari pintu belakang Jalan Denpasar Raya dan parkir di B4. Siapkan Kartu Uang Elektronik (emoney, brizzi, flash, TapCash) untuk akses keluar parkir dikarenakan tidak menerima cash. Jarang ada petugas parkir jadi cukup perhatikan rambu arah parkir saat masuk area Basement. dari lantai basement (B1 - B4) cari lift terdekat untuk naik ke Lobby. dari Lobby exit lift, ganti lift.

Tidak ada dresscode untuk datang kesini, bebas saja. Overall pengalaman terasa baik di banyak sisi. namun jika ada hal yg dapat diperbaiki, silahkan perbaiki pelayanan dari staff dan waktu tunggu makanan. karena mempengaruhi mood customer.

Selamat menikmati langit Jakarta dari Costess! Have...

I must say that this place is quite overhyped considering my experience here. Apparently I must make a "special message" during my book in order to have a table suitable for a city view (this, I was not informed of by the way). Service was also okay but could've been improved in terms of getting the orders correctly.. maybe some of them need breaks? There's also the issue with going up to the restaurant which makes me wonder of the management system; had to wait around 10-15 minutes downstairs with other people for us to go to the 17th floor together and later on we had to wait again for 5 mins so that the waiter (only one by the way) could take us to our seat.

The only reason I would probably visit again is probably the food. The pasta is a must try but the sate taichan not so much. The drinks were also quite surprising since the taste didn't suit the prices: ordered a negroni for 135k and could've gotten better ones for around 99k-110k. Wish that the price mechanism for the drinks can be reconsidered as well as the overall management of the place too in order to get a...