Amaris Hotel Dr. Satrio Kuningan - Jakarta — Hotel in Jakarta

Agoda and an Amaris hotel in Indonesia are both involved in fraudulently deceiving people. The hotel room shown for $33 is shown as unavailable, and in the end, the same room is given for $41. In retrospect, they offer the same room at a higher price. Their Queen Bed room is two single beds pushed together. They also call it Hollywood room. Although they show the rooms as Twin and Hollywood, they give both the same room. The manager and the maid named Veronica of this hotel are harassing foreigners. On the day I checked out, the vehicle that was booked for me through Grab by the Maharani of Amaris Hotel was stopped by the two of them and the same car was given to one of their friends. The vehicle and the driver belong to the Blue Bird company. The driver runs away from the Blue Bird company app. I see that this Veronica and the manager have a separate love affair. Because of this, the manager does not see the mistakes that Veronica makes. Both of them bring down Amaris Hotel Company. This is for the knowledge of those responsible. However, all the other employees of Amaris Hotel are very good. If Veronica and this manager are removed from Amaris Hotel Service, other good people are employed for the same services, and if the fraudulent actions of Agoda Company, for example, stop selling the same $ 33 room for $ 41, I will recommend this hotel to other people. Or I will introduce them to the world as fraudsters.

Dte: 2025/11/01,,,, This is in response to the manager's comments.

Mr. Owner/Manager, we have stayed at your hotel for 7 nights. However, on the first day of your arrival, we arrived at your hotel in a Bluebird company vehicle, which was not the one that anyone contacted us, and we traveled many places during our stay at your hotel, and you do not even know about the vehicle facilities we obtained there. So, on the last day when we left the hotel, you cannot have any animalistic feelings about us that are not there anywhere. We wanted to get travel facilities at a low price. At that time, you stopped the vehicle prepared by the Maharani of the hotel and took action to provide another vehicle for the needs of you and your employee Veronica. At that time, the driver of the Bluebird vehicle drove the vehicle, removing the Bluebird company app. On the third day of our stay at the hotel, we told Veronica, the hotel maid, that we needed to meet the hotel manager to inform her of our issues, and when you were walking around the same place, Veronica, the maid, did not introduce you to us and said that the manager was not there, misleading us foreigners, but you ignored us. First of all, we would like to tell you that good management and friendliness are necessary to move any institution forward. We would like to state that your excuses are not the answer to the issues, and that your excuses are not the proper answer to this, but to correct the shortcomings and move forward for the development of the institution. However, in the future, please pay special attention to the above-mentioned points when providing service to us and all other foreigners who are staying at your hotel, and work to provide good, friendly service. We highly appreciate the service of all the other employees of your hotel, except for Veronica, the maid. We would like to express our gratitude for the food and other services, security, their friendliness, and their conversational style....

Stayed here for one night only because we had an appointment in Kuningan City in the next morning. This is a decent budget hotel right in the middle of the business area, but unfortunately there are some cleanliness and maintenance issues in this hotel.||||The room is plain and simple, typical for a budget hotel, but I noticed some cleanliness and maintenance issues in here. For example, the walls had cracks and stains, debris found in one corner on the floor and the tile walls in the bathroom stall have molds on them which is pretty disgusting. I also found a stain on my bed sheet as if the bed linens hasn't been properly cleaned. The beds are comfortable however. The room maintenance and cleanliness should be improved, even for a simple budget hotel. Also I noticed two empty plastic cups on the desk but no tea or coffee provided in the room which is weird (only complimentary waters).||||The location is very good and strategic. It is located along Jalan Dr. Satrio in Kuningan where it is home to four shopping malls; Kuningan City, Mal Ambasador, ITC Kuningan and Lotte Shopping Avenue. You can reach one of these malls by foot, as long as the weather is good. Mega Kuningan is within 10-15 minutes walking. For eating, both Mal Ambasador and ITC Kuningan has several cheap food stalls in the food court as well as affordable restaurants, but if you're looking for more upscale restaurants you may head over to Lotte Shopping Avenue or Mega Kuningan. If you like Padang cuisine, there is a Sederhana restaurant just two blocks from the hotel.||||Service was good and the staffs were all friendly.||||We didn't try the wifi in the first day as it was interrupted by the bad weather. We only tried it in the next day and it worked fine.||||As the buffet restaurant was closed due to the pandemic, breakfast was delivered to our rooms. It was okay, although the options were limited when we first booked our room.||||Overall this is a decent budget hotel and a good place to stay in the middle of the city if you're in a budget, but the cleanliness and maintenance of the room should be improved to make it more nicer, even if it's just a...

Stayed here for one night only because we had an appointment in Kuningan City in the next morning. This is a decent budget hotel right in the middle of the business area, but unfortunately there are some cleanliness and maintenance issues in this hotel.||||The room is plain and simple, typical for a budget hotel, but I noticed some cleanliness and maintenance issues in here. For example, the walls had cracks and stains, debris found in one corner on the floor and the tile walls in the bathroom stall have molds on them which is pretty disgusting. I also found a stain on my bed sheet as if the bed linens hasn't been properly cleaned. The beds are comfortable however. The room maintenance and cleanliness should be improved, even for a simple budget hotel. Also I noticed two empty plastic cups on the desk but no tea or coffee provided in the room which is weird (only complimentary waters).||||The location is very good and strategic. It is located along Jalan Dr. Satrio in Kuningan where it is home to four shopping malls; Kuningan City, Mal Ambasador, ITC Kuningan and Lotte Shopping Avenue. You can reach one of these malls by foot, as long as the weather is good. Mega Kuningan is within 10-15 minutes walking. For eating, both Mal Ambasador and ITC Kuningan has several cheap food stalls in the food court as well as affordable restaurants, but if you're looking for more upscale restaurants you may head over to Lotte Shopping Avenue or Mega Kuningan. If you like Padang cuisine, there is a Sederhana restaurant just two blocks from the hotel.||||Service was good and the staffs were all friendly.||||We didn't try the wifi in the first day as it was interrupted by the bad weather. We only tried it in the next day and it worked fine.||||As the buffet restaurant was closed due to the pandemic, breakfast was delivered to our rooms. It was okay, although the options were limited when we first booked our room.||||Overall this is a decent budget hotel and a good place to stay in the middle of the city if you're in a budget, but the cleanliness and maintenance of the room should be improved to make it more nicer, even if it's just a...