Food was ok and the price was very reasonable at 25,000/dish and 5,000/drink, however, the customer service was completely awful.
Our server explained that there’s one dish which can be ordered either spicy, medium spicy, or not spicy. I ordered medium spicy and pointed to the fridge as I asked for a bottled drink. Our server brought our food right away but had forgotten my drink, which wasn’t a big deal, I reminded her and she quickly went and brought it to me. My wife had ordered her food not spicy but was served food that was quite spicy. After calling our server over to explain that her food was too spicy, the server kept responding “no, it’s not spicy, it’s not spicy.” I know that spice levels can be subjective, but don’t offer a “not spicy” option when it is, in fact, spicy, and then argue with guests while trying to convince them otherwise. After my wife repeated several times that the dish was too spicy and that maybe she’d been mistakenly given a spicier dish than she’d ordered, our server walked over to the kitchen and was having a conversation with the kitchen staff, but left us hanging on what the resolution was. She stood chatting with the kitchen staff for a moment and then returned to her duties clearing other tables, without coming back to say anything to us. For a moment, we thought maybe they’d made a mistake and that they’d bring out a new plate that wasn’t spicy, but our server didn’t have the presence of mind to return to us to close the loop. When we were leaving, we stood at the front counter waiting to get the attention of the woman sitting there so that we could pay our bill, but she was too busy chatting with the other women to notice that she had customers waiting to pay. This normally wouldn’t be a big deal on its own, but after feeling annoyed with our service up into that point, it felt extra annoying to have to interrupt the cashier’s conversation just to pay our bill - it should also be noted that our bill was 60,000 rupiah, we handed over a 100,000 rupiah bill, and the cashier didn’t have small enough bills to make proper...
Read moreAfter our arrival to Nusa Dua we found that it was catered to tourism a fair bit, we asked our grab driver for a recommendation on where the locals eat and he recommended this place.
A short trip from our hotel to this local eatery and it’s a very basic set up. Perfect. The ordering system is pretty easy for tourists, rather spicy or not spicy, not sure exactly what’s on the menu prior to ordering but it seems to be fried chicken of some sort according to the locals and google translate.
I ended up ordering the spicy version and my partner got the non spicy version. Seems to come with a skewer and some chicken and rice plus the sauce which is the spicy part of it. Overall the food is pretty good, the chicken if you’re not familiar with culture is very similar to how you would find in most south east Asia locations where it is what it is, the chicken was chopped and it wasn’t just thigh or breast, it’s bone and all, my partner got a leg and I got a section of the breast. Overall fantastic flavours, loads of spices and very tasty, could’ve been more meat but still a light and balanced meal. Super cheap, came up to 70k with 2 cokes. I’d rate this place a...
Read morePrice: IDR 50K-70K/person
Food: The food at Warung Nasi Ibu Oki is classic of Balinese Foods. The foods are made with heart, it’s hearty, tasty and flavorful, and they're sure to satisfy your appetite. The menu features a wide variety of options, so there's something for everyone.
Service: The service at Warung Nasi Ibu Oki is friendly and efficient. The staff is always happy to make recommendations, and they're always willing to go the extra mile to make sure you have a great dining experience.
Ambiance: The ambiance at Warung Nasi Ibu Oki is casual and relaxing. The dining room is open and it is decorated in a traditional Balinese style, and the atmosphere is relaxing for a casual meal with friends or families
Overall: Warung Nasi Ibu Oki is a great option for a casual occasion meal either it is for breakfast, lunch or dinner. The food, service, and ambiance are all top-notch. If you're looking for a great place to eat in Bali, Warung Nasi Ibu Oki...
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