Kopi & Kue — Restaurant in Kuta

Make sure you double check your change and know exactly how much you should be receiving as the staff here tried to short change me on three separate occasions!

Food and atmosphere was decent, however our experience here was let down heaps by the staff taking forever to come take our orders and bring our bills, as well trying to short change me on 3 separate occasions. Additionally, the menu and dairy free options were deceiving, as once in the restaurant customers were told DF dishes were actually made with dairy and you would have to wait over an hour for a different one to be made.

If you come here, make sure you know exactly how much change you should be receiving before you pay the bill and always ask for the receipt to...

Well, the food was average , but the stuff and service is awful, never seen such service anywhere. We ordered coffee and desserts, after some time we decided that we want to order an ice cream for our baby. I started raising my hands and signalling to staff , but they didn’t even raise their eyes. Okay, i went to cashiers desk and said that we want to order more , she asked if we want to ask from our table and I said yes. And guess what , nobody came to us for about 30 minutes. Interesting that they serviced other tables and ignored ours during that time. Avoid this place!

EDIT: restaurant respond with apologies, that how it should be responded, hope you will fix...

Met friends here for lunch today. Had a funny experience walking to the place. I passed it and thought, this place looks amazing, I need to come here for dinner. Then I checked my phone and that was my destination! I was so happy! The decor is next-level, the atmosphere inviting, the service endearing, the food mouth-watering, and the pricing is generous. Such a diverse menu. I got my favorite milkshake combo: chocolate-banana. And I had the spaghetti carbonara which was great. Highly...