The Golden Saffron — Restaurant in Kuta

Pity the minimum is one star, ‘this deserves a minus 5.

There were three of us an another table of three who had been served their food when we arrived. There were no other customers all evening.

The waitress could not answer our questions about food items on the menu.

Having gone through the menu, I mentioned to the other two with me that the menu was far too big for them to do justice to Indian food.

After she had taken our order, she promptly came back, no Bindi (lady finger) in stock. I chose another dish.

Finally, our starters Papri Chat and vegetable samosas arrived. The samosa were ok, I have had much better from corner shops. The Papri Chat was a very big disappointment, it was nothing like a Papri Chat, the cook had cobbled some crackers as base and covered them with chopped onions, tomatoes, very tiny pieces of boiled potatoes and some obscure chutney.

I complained and the cook came to talk to us. I told him, that what he had knocked up was not Papri Chat and told him if the ingredients, which included loads of fresh yogurt which was also missing. He just stood there. I had to tell home to go and prepare our main meal.

We had ordered 2 tandoori rotis, there were a disappointment as the tandoor had not bee fired up and the rotis looked raw neither any sign of the usual fluffyness nor the odd burn mark one finds on tandoori roti cooked on full head of the tandoori oven. The Peshawari Nan was also a big disappointment and seemed have been a left over from previous service, the stuffing was bone dry and un recognisable.

As my companions were locals and no knowledge of Indian cuisine, I did not want to spoil their enjoyment by making a fuss.

After our meal I wanted to treat my companions to Indian deserts and Masala tea. They had Kulfi and Pistachio ice creams on the menu. We ordered Pistachio and the waitress came back with no Pistachio ice cream in stock. By now I had had enough and asked for the bill.

Would you believe it, they added 18% tax which was just under 94,000 IDR. I saw this scam, but kept quiet for the sake of my companions. No other restaurant that we ate at charges tax on top of the displayed prices. That includes The Hard Rock Cafe in Kuta Beach..

Avoid this restaurant at all costs, unless you want to eat food which is an insult to Indian food and be ripped off with an 18% tax charge. Extremely bad value for money and a disastrous evening.

Today we are going to dine at the Punjabi Grill, we bumped into it and it’s owners on our walk back to our hotel. These people were very warm, friendly and spoke Punjabi. The grills and tandoor are visible to the customers. Looking forward to tonight at the Punjabi and some decent real...

I visited this restaurant with my family and friend. It was the worst experience I have ever encountered. The food was very poor and could tell was not fresh at all. They could not even make a simple lassi nicely, the yogurt was expired. When we complained about it, the chef was arguing with the waitress, we did not even get a replacement.

We ordered pani puri and sev puri, both the dishes were stale and could tell the food was not fresh. We sent it back, we then got our main course and again the same food was below par and poor in taste.

We sent all the food back and asked for the chef's input about the food, we got no answer. The management did not even bother coming over to us and issuing us an apology. As this dinner was pre booked through our travel agent, they were paid for it in advance. Hence, probably the reason they did not care about us.

We then decided to leave, I waited at the pay counter to pay for the extra drinks and food ordered. I was told I have nothing to pay and so I left. Half an hour later the restaurant calls our tour guide and says we have to come back to pay for the drinks and extra food. This was the first time I have ever had a restaurant call and telling me to come back and pay, especially after we were told we have noting to pay.

We being the better human being, we went back to the restaurant to sort out this issue. And they insisted we pay for food that we did not consume and sent it back. We were at disagreement and at only that time the manager decided to come and talk with us. They even admitted that food was pre made and only heated when food is ordered. And after all this, they still made us pay. The manager himself said I do not eat food prepared in this restaurant, so how does he let his customers have it?

The waitress was the only one who was very professional and had done her task correctly. The chef and the management is useless and totally worthless.

I wish I could give them a zero star rating. Please stay away from this restaurant. They spoiled our last night in Bali.

They do not deserve to...

READ IT TILL THE END.. Food was great on taste and flavor. Tried the Culcutta and Hydrebad biryani.. their Raita always bring a smile on my face... superb good. Love it.

That was my genuine comment on this restaurant in the starting. (Aug 2017 - Jan 2018) this was the time range.. Myb not exactly. I personally recommended this restaurant to.many of my friends over her in Bali for their taste and reasonable price and obviously their service. We also have conducted Diwali dinner last last year,(imagine the staffs created a pathway with little candles as it was similar to "diyas" and that really impressed me and my fellow friends and that make us to go there often.

But lately (March 2018), the food was out of taste. I should pull all those words which stated in the first paragraph. Such a disappointment. Imagine chat puri was served with chilli sauce and mayonnaise instead of chuttney ? Service was so bad. The next was the waiter got so complicated and so messy in taking order and serving our orders as well. We ordered "A" they serve us "A^2". So I decided to talk to the manager, as in just wanna let he know about the taste and the service in very polite manner but it turn out into havoc. (March 11) we went there with a group of 3 and ordered mushroom biryani, nan, white rice, palak , bendhi... It took them about 30 min to 45 min to get the food done. So while waiting i told the waiters can I meet your manager, (as I've spoke to her before for arranging my Diwali dinner last year, I still remember her face clearly and she was right at the counter while using her mobilephone. She didn't even bother to come over an talk to me. I was so pissed off but who cares, i tot of not coming there again but my blood rushed once my biryani arrived. It was not even biryani. As all know biryani is cooked with basmathi rice but I only could see half of the pot was with the normal white rice. That is nott biryani, its called pot rice. Next was the white rice, it was half cooked not even 3/4. I was so disappointed...