D'Natural Healthy Store & Resto — Restaurant in Surabaya

Currently we’re traveling through Indonesia and I hate to say this but it’s probably the worst restaurant experience we’ve had.

The menu seemed so nice, lots of choice and very healthy. Even the amount of protein per dish was on there. When we walked in, the staff was very friendly and welcomed us.

However, it had a total different turnout after this.

It took too long to order. It seemed they were very busy with the store packing stuff. But they were with 4 of them and we were the only two customers.

After we ordered it took 45 minutes to get our drinks. 2 people were fooling around at the bar and were very slow with preparing our juice.

We went there because one of us is fully vegan so the options on the menu looked perfect. However, they had to cancel 4 things we ordered because it wasn’t in stock anymore. It’s understandable if one or two things have to be canceled but it was almost our whole order. We counted on the things we ordered because that’s why we went to the restaurant in the first place after checking the menu.

So we had to order something else and were very clear that it had to be vegan. We even translated it into the translator to Indonesian. But still they served a dish with egg in it. After we made it clear to another colleague for the 3rd time, we got served a dish without the egg.

For a restaurant what is very common with vegan food, it seems very strange that the staff doesn’t even know what vegan food is.

The amount of the food wasn’t also very filling. So we really wonder if the amount of protein etc. on the menu is objective.

The first impression was so nice but in the end we weren’t full, didn’t enjoy our food and the service was very confusing.

After leaving we were still pretty hungry.

I really hope that it was just this time, and that it was just us who had such bad luck. Because I think this restaurant can be really good. They seem to know a lot a about a healthy diet if you look at the menu.. But this experience was really stressful and not what...

D‘Natural Restaurant, thank you so much for having my girlfriend and me for dinner. We enjoyed it a lot, and would like to visit again.

We came for dinner without reservation and were nicely seated, the atmosphere is relaxing and tables are not so close to each other, making us fell very comfortable. Staff was very friendly and helpful, some of the best we had in Asia, explaining us all products and concepts well.

But the highlight was, as it should be, the food. We ate across multiple places in Asia and also Indonesia, from street food, to five star hotel or restaurant food, but we have to say that at D‘Natural, the quality of food was the best. Intensity of taste is superior to all other places and you can just taste the healthy and good food and ingredients it is. Same goes for the drinks, we had juice and tea, and it was so flavorful, without any added sugar or add one, like we unfortunately had to experience at so many other places. We would like to return one day to enjoy this food and can fully...

My friend and I had an amazing experience at D’Natural Healthy Store & Resto in Surabaya! The atmosphere was cozy and inviting, perfect for a relaxed and healthy meal.

We tried the red rice with tempeh, gluten-free noodles, and the fruit and tofu plate — and honestly, it was the best tofu I’ve ever had! It was incredibly fresh, flavorful, and perfectly cooked. The red rice was hearty and delicious, and the noodles were light yet satisfying. For drinks, we enjoyed the Digestive Smash Juice, the Anti-Inflammatory Tea, and the Honey Coffee — all refreshing, natural, and full of flavor.

The staff were very friendly and helpful, and the small store section had a nice selection of organic products and healthy snacks.

Highlights: • Creative and healthy food and drink selection • Cozy atmosphere and excellent service!!!

We highly recommend this place if you’re looking for fresh, healthy food...