The Black Dog — Restaurant in Cork

On St. Patrick’s Day 2019, the bouncer refused re-entry for one of our colleagues who had gone outside for air. He does not drink. He was refused re-entry for apparently being too drunk and also because the bouncer stated he did not like his clothes. He refused to listen to any reason so our whole party decided to leave (8 of us). He proceeded to get into an exchange of abuse outside with us and turned his bouncer badge credentials on his arm inside out so we could not take his details. I am separately starting a conversation with my solicitor about the abusive things this bouncer said to us outside and the fact that he turned his badge inside out which is illegal. If I were you would reconsider continuing to employ this bouncer. I have been coming to BDSM every Thursday night after climbing for 4 years, however I will not be back (and neither will at least 8 of us) until this bouncer is removed from his position. I expect BDSM will be liable for any...

Never coming back!!! We got yelled by the staff at this place. I have never been treated like this in other place in Ireland or any other country. They mixed up reservations and lied to my face saying they told me not the to sit in the table I booked, thing that never happened. I called 5 days before to booked that and asked for this table specifically and they confirmed to me over the phone. In addition our order was incomplete, my birthday celebration was ruined. The staff had an awful communication between each other and they were lying and not taking responsibility of the mistake. I definitely would’ve understood that there was a mistake if they would’ve treated us with minimum respect. Don’t come to this place if you expect to have a good time...

We booked a table with friends for a birthday and specified we were 10. We got moved upon arrival at the restaurant as there was a double booking, until a larger table was free. We then got told we could go back to the original table of the booking, to which we moved. Later on a member of staff came to tell us we moved without their permission. We explained the situation and the staff quickly escalated and did not own to their mistake.

The way the staff handled the situation and the tone used was deeply unprofessional. Mistakes are understandable but I really don’t get how you can talk to people in that way, working in hospitality. Good food but terrible service. I clearly don’t recommend unless you want to be treated like a...