We usually have a good time at Woolshed watching the Rugby but the last occasion was very unpleasant for a few reasons. First, we watched the game without commentary (it's the second time this has happened, last time it cut out half way through the game). It was strange though because although we couldn't hear the commentary at our table, it was playing (for our game) in the bathroom. We were told that they would turn it on, after asking a few times, but nobody did… and it didn’t seem like anyone was working on the issue (like they did the last time it happened) Second, the screens kept switching. This means we would be watching a screen to one side which would suddenly switch over to another soccer game, so we would all have to suddenly turn around and watch another screen on the other side of the room, hoping we didn't miss anything. This wouldn't have been too much of a bother if it didn't happen about a dozen times. The final reason we didn't have a good time was because we were forced to settle the bill and got kicked out of our seats before the game was even over. We received a notice on our table when we arrived that our table was booked by other customers for 5pm so we knew that we had to leave for the next lot (which is annoying as it is) but the supervisor came to tell us to leave at 4:52, even though there were just 4 minutes left of the game. And she did so in a very rude and uncaring manner, too. Scolding us like school children (who hadn't even misbehaved). We absolutely understand that you have a new booking coming in and that we need to vacate, but being bossed around and sassed about it was not a very enjoyable experience... especially before the time we actually had to leave, and before our game was even over. Not that customers should be shoo'd from their seats in any case - fix your bookings. We all (about 8 of us from different tables) had to stand awkwardly to the side of the room watching a single screen with no commentary for last NAIL BITING minutes of a very close game. It felt like the establishment was done with us now that we had had our food and drink and paid our bill, and it felt very unwelcoming. The new customers did not arrive even after 5:15pm (when we finished our drinks and departed). To add to the insult, we felt quite singled out as foreigners because every one of us South Africans, sitting at 4 different tables in that section (all strangers), reluctantly gave up our seats before 5pm but the one table of Irish lads did not, even after the same supervisor requested them to move. Eventually, they were simply served another round of drinks at their table. I wondered where all the supervisor's harsh attitude went when dealing with her own countrymen. It just didn't feel good and I am hesitant to make another booking at Woolshed. We do understand that you have a lot of bookings to manage but it needs to be handled better, especially when customers go to Woolshed to watch a game, we should at least be assured of our spot for the duration of that game. You need to be more customer oriented or you will lose customers. Your booking system needs improvement so that we may book a longer time period, to account for possible overtime and just a damned minute to finish our beers (and extra time for table cleaning and changes). Also, many of your staff have been excellent and incredibly friendly but the supervisor in charge on that particular shift should not be working in customer service, period. She did nothing to help ease the situation, or accommodate anyone and made us all feel tense and unwanted with an overbearing attitude right off the bat… well, to us foreigners anyway… the Irishmen at the other table seemed to get...
Read moreVisited the Wool Shed Bar and Grill and they have a nice menu I went with the Chips and Pulled Pork simply because it was the only meal on the menu that came with chips.
It is definitely very popular for the price of €9.90 as I seen staff going back and forth to different tables with this meal. I would of going with the Chicken for €18 euros but for such a pricey chicken it do not come with a few chips. If chips was added to that menu item and other menu items they would definitely sell a lot more from the menu.
The pulled pork and chips were very tasty and filling definitely worth the price. Cooked well. The service from the staff was excellent checking to see if all was ok. The girl that took the order was very nice and very helpful with explaining the menu.
The Mardyke Entertainment Venue is very large as it has a large snooker and pool section. It has bowling lanes and there is an open air rooftop area. Downstairs more seating for large groups for food and dinning.
Also another small bar with arcade games called the Barcadia. The main downstairs pub has plenty of screens with lots of choices to watch different sports. This entertainment venue has it all.
Great staff great service and great food.
Would just add that if the meals came with chips as standard the meals would definitely be value for money and add more variety and...
Read moreI went into the woolshed with my pals, and the man at the entrance allowed us and did not ask us for ID or anything if we were going in, and he let us in because we were all over the age of 18 and simply followed the rules. So we proceeded to the bar, had a drink, looked for a table and eventually ordered meals. After a few minutes, the waiter appears out of nowhere to request our ID. Two of my friends forgot to bring it, but they had it on their phones. We were halfway through our drinks when one of the security ladies told us to leave since we didn't have ID. How is this fair? Are they being racist? They literally told us to get out! It’s their fault if that was the case they should have not allowed us to get in at the first place. Worst experience. Never been treated like this before. They cancelled our food order and we had to sip our drinks so quickly cause we paid...
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