We had a delicious meal and great service but we were seriously disappointed by how we were treated at the end of our meal. We had 4 adults and 1 child attend for the 7.30 sitting. We advised that we would have a child with us when we made the booking. Our 5 year old was very well behaved for the meal and about 10 minutes before we left she got a bit upset and one of the adults with our party took her outside to wait for the taxi. Before they stepped outside, as we were paying the bill, the lady who I assume was the manager, asked us if everything had gone OK with our meal. We said yes and that we had really enjoyed it and she commented that the child with us must be tired, which we agreed with as we were packing up to take her outside, and then she said “we normally have children at the earlier sitting, try to remember that next time”, before immediately walking off and not giving us the chance to respond. If we had been told when we made the reservation that the restaurant required us to attend the earlier booking, that would have been fine, but they were aware that we were bringing a child and nothing was mentioned. To have such a snide comment made as we were packing up to leave and after our child had been so good for 95% of the evening (and as I say, as soon as she started crying she was brought out of the restaurant) really soured our experience. Needless to say, we...
Read moreI usually only leave reviews when an experience is exceptionally good or deeply disappointing—unfortunately, this was the latter.
We had a reservation for 6 p.m., and by 6:04, the waiter informed us we’d need to leave by 8. This time limit wasn’t mentioned when I booked. Two of our friends were running slightly late, and we were rushed from the start—pressured to order quickly and constantly nudged along.
About half an hour into the meal, a woman who seemed to be one of the managers approached us. While she started out friendly, her tone quickly shifted. She reprimanded me for two people not showing up, saying they had to turn away others because of it. She also criticised our table because one person ordered only a starter and a drink, and another just drinks—something that felt unnecessarily awkward and frankly quite rude.
We also asked several times for more sparkling water and still water, but it never arrived.
To top things off, we had to pay using two separate card machines—one for the main bill, and another for a 10% service charge, which wasn’t clearly explained and didn’t seem optional.
All in all, the experience felt rushed, judgmental, and uncomfortable. Definitely not somewhere I’ll...
Read moreWORST experience ever! The food was inedible and the service was worse. When I told the waiter that what I ordered wasn't what I got, he told me I was obnoxious and stormed off. The manager and owner then told me he was going through a hard time.. What? So I ordered the Foresta pizza which was supposed to have wild mushrooms, sausage, truffle oil and no sauce. There was no truffle oil. The mushrooms were uncooked button mushrooms and neither the mushrooms not the weirdly pink and sour sausage had been anywhere near a pizza oven. There was pizza sauce (not supposed to be any) and the whole pizza was soggy. My companion had crab ravioli which had clearly come in a bag and been reheated under a heat lamp in a sauce that tasted like diluted thousand island dressing. The 'shrimp' were regular prawns which had been chopped up. This cost 25 euros. I wish I was joking. Terrible food. Gobsmacking rudeness from the waiter followed by being patronised senseless by the manager and owner. Don't give these people your money. They...
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