Was so excited to try this restaurant as I’m from the Nashville area and wanted to try their Nashville hot chicken! To my dismay, I realized they must’ve NEVER been to the south or experienced southern hospitality even though they offer both Nashville and Cajun flavors. My party of two arrived to the restaurant after checking online and not being able to find a spot for bookings and assumed it was walk in. We get there and they say they are completely booked and don’t even offer take away. We had to go back in and ask for the takeaway where we witnessed another party of two right after us with no booking be offered a table that was available when we had walked in. Had to get our takeaway and eat it at another bar (Wicked Wolf in Blackrock who have excellent service might I add) and just think about being rudely turned away. When we drove by after leaving we happened to notice two completely empty tables outside that were also empty when we tried getting a table. Overall, I can’t recommend a restaurant that obviously doesn’t want customers. Food was decent, but not...
Read moreI attempted to call and the service was so bad I couldn’t hear the server over the phone so I hung up. I then attempted to call the branch again numerous times and nobody picked up my call (called around 8 times) I was so disappointed as this is my favourite chicken place but they do not answer the phone at all.
I was initially calling to ask why their dun Laoghaire branch also wasn’t answering the phone as I wanted to order on Ubereats or Deliveroo but saw they weren’t accepting orders. I called in hopes to get an answer as to why this was and where I could potentially order.
I was met with no response and found this service incredibly disappointing. I have ordered from here over 50 times. All I was hoping for was a reply or for someone to pick up the phone.
Hopefully this part of service improves as I do enjoy ordering from here. Google says they’re open so picking up the phone is the least that can be done. This goes for both branches in both Dun Laoghaire...
Read moreSuper fanstastic fast food experience at FireByrd. Lovely ambiance. Rapidly served food after order (less than 10mins, it wasn’t that busy that day). And food was very hot. 9 flavours to try for the Wings and Tenders varied on the heat level. I tried Lemon Pepper (mild) and the Habanero Peach (hot) today, both were super amazing. I order Nashville Burger medium heat, which too was super delightful treat for eyes and taste buds. I ordered Tater Tots for sides and fallen in love with them. I am soooo coming back here to try other flavours and actually may repeat the same order again to re-live the splendid experience. The lady at the counter who took the order was super nice. Best Value for Money. Clean Facilities. It is situated in the heart of Ranelagh commercial area. Parking may be bit of an issue if are around in the busy hours 6 to 8. Mostly paid parking...
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