Four Star Pizza Ballsbridge — Restaurant in Dublin

We just experienced one of the rudest, most aggressive individual working in this 4 star pizza. We’re out with our 2 year old, decided to pop in for a pizza on our walk. Once ordered we sat outside - there are chairs there for social distancing so we moved 2 together. Once our pizza arrived we got up to go, forgetting we moved the chairs. Walking away we hear a voice shouting aggressively at us saying “is that how you found them?” We turned to find a bearded member of staff looking at us angrily, as if we had done something wrong. He continued to berate us for moving the chair, laughing when we questioned why he was being so rude. Why he had to be so aggressive and threatening is beyond us. Honestly we are shocked by the experience and will never return to this store. The worst customer service you can imagine, 4 star pizza should be ashamed of themselves. We both work locally and we’ll be sure to share our experience with our colleagues so no one has to go through the treatment...

I haven't had the chance to eat here but I wouldn't because I'm not a fan of second rate service. I've been to the shop once and I could tell by the brief encounter a with manager that there is a very apparent lack of people skills. I noticed that that same manager went from touching counter tops, paper and pens (all of which are rarely sanitized e.g I didn't wash my hands before going there and we touched the same pen) and he immediately starting making a pizza without having washed his hands. I could have been petting a dog or touching genitalia and he made a pizza after touching the pen I was holding. When it comes to the health of the people food preparation should be met with the highest standards of hygiene which is why this restaurant has received a...

I ordered a pizza through Four Star website on 23rd Feb 2020, 22.13h and I never received an email with the confirmation but the money was taken off my card. I called the branch Ballsbridge that would deliver the pizza and they told me to contact the website as they did not receive any order to my address and it actually has been happening when the order is through the website and not direct with the branch. Since then, I'm trying to contact the website SEVERAL times through your FAQ with no success at all.

The payment was made to the branch as the proof of payment shows but no one takes responsability for the...