Well, someone's lying here, either the server to my face when I went in at 1:30pm today or the owner who responded to another person's review here on Google two weeks ago saying "We always have an supply of tapioca pearls, since opening our doors we have never ran out of a supply of tapioca pearls". When I went in today, the server told me they were out of tapioca pearls, and couldn't give me any drinks with it nor could he give the signature boba pizza - bc they were out of tapioca pearls. I repeatedly confirmed that with him, and definitely all out as far as he and my potential order was concerned, so.... yes, don't know why either he or the owner is blatantly lying here. (Note: owner responded to my review to say that I was told it'd take 15 min - I was told no such thing, but good to know for next time/if you're visiting).
But that's not all! Apparently a) none of the deals that are listed on their menu are in effect anymore, despite being right there on their menu -- so no midweek deal, two for 1 Mondays, thirsty Thurs deal, etc., all those are apparently not available despite being right there on menu -- and b) their fryer is broken so they can only provide pizzas, and none of the rest of the food options. They're by my gym, so I'll visit again in future and see if the tapioca pearl issue is fixed or if that's just standard and they're always out but in any case, as far as I've experienced, you can't come here expecting to have any sort of options/boba/truth in menu.
Edit: Went a second time and this time they did have tapioca, food/drinks very sweet but good prices and server was helpful. Updated...
Ā Ā Ā Read moreDO NOT GO HERE !!!! AlTHEY ROBBED US !!! What an absolute joke ! They actually robbed us, cant believe a "buisness" would act this way in 2024 !!!!! We ordered crepes at night and while we waited and eagerly looked out our window, while receiving absolutely no calls AT ALL, they have the audacity to turn around and say the delivery driver was trying to call us, and then, no actually, that he was there as a matter of fact, or we didn't answer so they are keeping our money and not giving us food. Pure lies as we were eagerly waiting for the food for 2 hours !!!!! This has never happened before to me. DO NOT SUPPORT THIS BUISNESS !!!
Update: Based on this buisness reply, I think it is important to note that they never rang us, they then said their driver delivered the food, which they did not ! Their story keeps changing. In over 5 years we have never had a problem with our number on deliveroo and it is correct. Just blatant lies and excuses. What we do not appreciate is being robbed and then being told it is our fault ! You are a disgrace, how dare you !!! I am surprised you are still in buisness if this is how you treat customers !!!...
Ā Ā Ā Read moreFor a place called the hungry boba they never seem to have tapioca pearls when you go to place an order, if you never ran out of tapioca pearls maybe stop getting your workers to stop telling people that they are not in stock when they are then , and i called yous directly didnt try order through just eat or anywhere else and was the first question i asked do yous have tapiocs pearls and i was told no without hesitation , tried ordering again now tonight and yous have tapioca pearls and have no bubble n chicken waffles like why do yous advertise half the stuff on your menu if yous dont have anything by the time delivery starts , becoming a piss take now at this stage never saw a more unprofessional establishment yous are always without something wont be ordering again pain in me hole being told yous dont...
Ā Ā Ā Read more