Awful experience. Ordered a standard cheese hotdog. As per another review the staff seemed to have lost the will to live. After 25 mins of waiting I asked how long on the food and I got a vacant look and the response was “it’s on the screen to make”, another 15 mins passes I go back to the till to ask again… the assistant I originally spoke to was just vacantly dawdling about. the other assistant had just started prepping 3 at the same time very slowly, I watched as the mustard ran out as she started applying it to the first dog… delayed response.. slow walk over to the back stock… slow walk to the bin to dispose of the old bottle… then an even slower display in trying to open the new bottle… I had to intervene and ask that I could just have it as it was, without half the fillings on it because I had to get to gate. The food itself was sub par, over expensive and I didn’t get to finish it, about 4 nachos too. Waste of money and time and the owners should really take a look at their staff. Please advise if a refund is possible? Positive note which I forgot about, my bottle of water came very fast from a...
Read moreTerrible is the only word that comes to mind.
The place was very messy with garbage on the floor and empty glasses/dirty tables everywhere. We moved dishes off a table to have somewhere to sit.
Got the Trash Can Nachos because it was the only option for me (Gluten-free and they had no chicken wings), probably the worst thing I've ever eaten. Watching the guy make it had me questioning food safety measures, they use microwaves for their "gourmet street food", more than half the chips were bare of any toppings and the toppings were cold despite them being nuked 😂.
I don't blame the staff, they seem understaffed and are just making the food as they are told to. Manager needs to get their restaurant in order. This place would never survive if it wasn't in the airport and one of the only options down this end of the terminal.
Absolutely avoid this place at all costs.
Oh and €25 for those nachos is...
Read moreI visited this place while waiting for my flight, and it was absolutely lovely. The staff were incredibly attentive, and hats off to Aaron, who was so accommodating! He definitely knows his job well, handling my order quickly and efficiently, and even making sure I had a place to plug in my charger. Mrs. Emma also provided such warm and wonderful service, she’s truly great. And a special mention to the gentleman preparing the food (I believe his name was Bu or Bupa), the nachos he made were amazing, and his attentiveness stood out as well.
Your staff are definitely your strongest asset , really an outstanding service paired with excellent food and drinks. Thank you for making my pre-flight stop so enjoyable. Absolutely worth a visit...
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