It's rather rare to come across poor staff manners, bad location and uninspired food all in the same place. Normally at least one scores higher. Greeted with a sour "Neeext" after 6-7 minutes of unnecessary wait (therenthere was no queue), the lady at the till got quickly and visibly frustrated with not understanding my order through the COVID19 plastic screen on a loud kitchen background noise. The extensive and confusing menu mixed with small posters of deals onto the walls, made it worse, when she's started to confirm that they were out of the top item (fresh haddock). When eventually I placed my order , she just barked a rounded number, and stretched the POS terminal for me to tap the card. No receipt or cash Breakdown list of items was issued, nor was I asked if i wanted one. Needles to say, adding all items in my mind, twice, the sum was substantially larger. Without complaining (worst practice before your food is handed out) I thanked the grumpy lady, and she just turned away without aknowleging me. No thanks, no eye contact, no smiles, no explanation as to how long it may take - manners worthy of the village vet. We've waited around for a few locals to place and take away their orders, until I dared to approach the counter again. Despite some ocassional hostile glances from the ultra stressed grumpy lady and after a few more minutes of waiting, she only handed over brown paper bags saying absolutely nothing again. Only now (in better negotiating position) I decided to request clarification on the price. It turned out the deals on the wall are mostly information only, they interpret the order how they please, add a few tiny extras, charge how they feel about it and you pay, no receipt,no quibble.... Soviet canteen manners for soviet canteen food grade. It's hard to believe you can get fish and chips so badly wrong, but it tasted like diet hospital food, i.e. virtually no creative flavours in the batter, uninspiring onion rings that could have been anything (vegetable or man-made). Chips and coke were perfectly Ok though. No napkins were included in the take-away, only hastly thrown at us when we went back to request them. How could one eat a tub of mushy peas without cutlery? I never even ordered those mushy peas. Both our uninspiring meals were left unfinished, although we were really hungry driving back home after our weekend trip to the very friendly, very polite, very welcoming North. The stressful drive through the dysfunctional Dundalk town layout lacking basic parking, then walking the narrow footpaths, stupidly marked with a one-way system for pedestrians ("COVID19-ready" ridiculous nonsense) didn't help the case for Dundalk tourist friendliness either... Won't be back in a rush to support the local economies. Is it any wonder why some places appear to make no progress and sink back into...
Read moreVisited this place while on a trip. Safe to say I will never be back at this sorry excuse of a restaurant. Got my food speedy enough, but speedily enough realised I made big mistake. My food had some form of tissue paper(probably toilet paper) in it and in my friends food she found not one, not two but three hairs, yes, three hairs. Took a bite of my chicken and it was hard, obviously reheated. This was shocking, but what shocked me most was I had to pay nearly twenty euros for this sad sad meal, even though it said fourteen on the menu. I already know I’ll have a long night in the toilet and I wouldn’t even feed it to the homeless. If I could I would give the food zero stars. Will not be back any time soon to this hell hole. Staff was...
Read moreThe food was filling but not by any means amazingly exciting its a dolled up chip shop basically and we paid 52 euro for 2 ceasar salads and 2 glasses of wine which I thought was extortionate so I wouldn't be rushing back by any means to a chip shop with some seats in it by far the most expensive chip shop I've been in it was very warm and very tight seating you where almost touching the people at the next table. Staff where great and food was good but...
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