Osteria dell'Oca

In English: The WORST restaurant I have ever been to!

My boyfriend and I were looking forward to a pleasant evening dinner at Osteria dell’Oca, however, this quickly turned out to be the worst experience in the hospitality service I have EVER had.

It started off with me asking to order our food. The staff were walking back and forth straight past me, not even giving us a second look. I repeatedly called for the waiter (in Italian) and was ignored multiple times. I eventually had to shout loudly (to a point where people were looking at me) to get their attention, to which I politely ordered in Italian. There was no prices on the menu so we had no idea how much any of the food would cost (unacceptable).

I also asked for tap water in Italian (bottled water ironically was marked on the drink menu as €3; my boyfriend and I are students who saved up for an Italian getaway so every euro counts for us). They flat out refused to give us tap water, saying they ‘don’t serve it’, yet, a few minutes later, they gave tap water to the table next to us on a serving tray and a smile. How ironic! In fact, the waiter went to get her colleague over to talk to us, and she stormed up to us with a snarling look and begun shouting at me that they didn’t serve tap water and that it’s only allowed for certain dishes! I wish I was making this up.

The experience from hell didn’t end there though. The food was absolutely disgusting (my boyfriend’s pasta was hard and tasteless, my veal tasted bland and nasty). I called the waiter over again to politely discuss that the pasta was hard (I didn’t mention my veal), and, once again, she brought over TWO other waiters this time to repeatedly shout at me and say that the pasta is fresh, then yell a string of Italian words at me despite me saying (in Italian) that I didn’t understand. Any rational person would taste that pasta and know that it was not cooked properly.

Still, that woman was not finished. She slammed the bill on the table, snatched our plates away, and gave us a filthy look while passionately talking about me to her colleagues (in front of me).

If you can take one thing away from this review and my experience, let it be this: NEVER go to this restaurant. The food is horrible and the staff are even worse. DO NOT WASTE YOUR MONEY.