Disclaimer: I am not the kind of person who reviews restaurants badly for the sake of it. We came here on good Google reviews and from the start had a really terrible experience. We were seated after asking and after asking for a menu twice in 10 mins finally were presented with a board only in Italian. Trying to decipher the menu eventually we dared to ask for an English translation. The result was abrupt and we quickly chose one chicken fish and one fish dish. The wine I have to say was lovely. The food arrived and half way through my friend realised the chicken was raw inside. When we enquired there was something akin to the seige of Leningrad. Our table was surrounded by staff and the matriarch of the restaurant told us in no certain terms that it was ham. It was not ham. It didn't separate from the chicken escalope at all. We conceded everything was ok out of fear and eventually paid our bill leaving no tip but feeling very upset and disappointed. DO...
Read moreNever thought I’d experience this but service was extremely unpleasant in a personal way from the moment we walked in (party of two). We were rushed to order drinks and food all at once (‘so it’s faster for you’???) and that was the last time anyone came to the table. From that moment I had to stop waiters every single time to order more food and drinks. I even had to walk to the bar and deliver my own drinks to have with dessert. Meanwhile tables around us were all being served and attended to normally. Food was ok, ‘water cake’ is actually jello and pear granita w ginger is actually ginger granita with a hint of pear and full of pectine or some other thickener. Quite amateur especially for Sicily! Despite the cute setting and good food overall I can’t remember last time I left a meal so angry. @razmataz I can’t imagine I did anything to upset your staff before even walking in but if there’s anything I’d love to know...
Read moreI am very disappointed and disgusted with the situation that I experienced in this restaurant. Together with my friends we went to a dinner. Each of us ordered a dish and drinks. I will not comment on the dishes, some of them were better, some of them less but what happened to us when we asked for the bill. There were additional items on our account which we did not order! Instead of 2 bottles of water we were billed 4! Instead of 3 drinks we were billed 4 and one dish was overpriced! When we asked for clarification, the manager came to us and said that we have to pay what is on the bill (!?!) We have been cheated and noone wanted explain it to us! Probably they thought that foreigners will not check what was added to the bill. I am very touched by this situation and I do NOT recommend this place! And it seems is not a first time! Read all comments before you go there! You can find better places in...
Read more