Mamma Lupa — Restaurant in Lecce

After reading Google Maps reviews, I was intrigued and decided to try this place, especially for their bruschette. The menu is quite simple, focusing on three main items: a variety of grilled meats, Pugliese-style fondue (melted scamorza cheese), and bruschette. Since I wasn’t in the mood for meat, my options were limited, but I was mainly here for the bruschette anyway. I ordered a bruschetta with stracciatella, tomatoes, and Parma ham. While it looked fresh and appealing, the flavor was underwhelming and failed to impress. Unfortunately, things went downhill with my main course. I chose the scamorza e salsiccia (fondue), and it was a complete letdown. Served in a pan with no fire to keep it warm, the cheese hardened within minutes, becoming chewy and unpleasant. As for the sausage, it was bland and lacked flavor. I didn’t even finish the dish. Hoping to salvage the meal, I ordered a dessert—the pasticciotto tart. Don’t let my pictures fool you; this too was a disappointment. Sadly, the entire experience fell far short of expectations. I reluctantly gave this place 2 stars out of pity, which is not something I usually do. Consider this a warning—you might want to...

We had a truly disappointing experience.

We ordered a tuna salad that was supposed to include olives — when it arrived, they were missing. After we asked, they told us they had run out. That’s understandable, but what’s not acceptable is that no one offered any kind of compensation or even a simple apology. We were charged full price for a dish that was incomplete and had barely any tuna.

When we brought this up at the time of payment, instead of understanding or professionalism, we were met with a rude and defensive response from the person who said he was the owner. His reaction was completely out of place for someone in charge of a business. Even the staff looked uncomfortable with how he handled it.

If someone claims to have run a restaurant for 30 years (as he mentioned), the basic conditions should reflect that: the bathroom was in terrible condition and the sidewalk tables were wobbly and unstable.

Poor food, poor service, and absolutely no sense of customer care. I would not recommend this...

Food good, we were ripped off on the wine. House wine on menu, asked for a carafe. Told not available in summer. Asked for two glasses then two more. Poured from an open bottle. Charged 26 euros, price on menu 3.50 for a glass of white wine. When bill was challenged shown the wine list for the first time, the wine poured was 6.50 a glass, 26 for a bottle. When I said we were paying for the equivalent of a bottle I was told 4 glasses is a bottle! From long experience I knew this was false, what we got was about a sixth. I pointed out that the menu should not show wine available by the glass if it is not, also they should have told me the price if it was not as per the menu. He said that I should have asked. I said that I found him aggressive paid the...