Ristorante Blunotte — Restaurant in Lecce

Booked this place for our final meal of the holiday after reading good reviews. We booked for 8pm for 4 of us, and were not advised of any time restraints in our booking. Having ordered our 4 main courses, they swiftly arrived within 5 minutes, giving us no time to enjoy the wine we ordered or the atmosphere. No sooner had we finished these mains they were clearing the table and asking if we wanted anything else, after reeling off the 3 desert options they had that evening (no time to hand us a menu to look over) we ordered 4 desserts. The deserts then arrived within 2 minutes of ordering, these were mediocre at best. The sorbet was already melted, and the chocolate cakes were dry and clearly bought in. Before we had even finished the last mouthful, the plates were being cleared from under us. We had now had 4 mains and 4 deserts less than 35 minutes after arriving for our table we booked. Obviously, we still had drinks left to finish due to only arriving 35 minutes earlier, without even asking a bill was slapped down on the table and a few minutes later they were back to take payment. After another 5 minutes of drinking our wine we were then asked to leave the restaurant as they had other reservations waiting for the table… this was now just 40 minutes after our booking started and we still had drinks we had paid for on the table.

Unfortunately, the whole experience at this restaurant was very poor, the food was okay at best and the whole rushing our meal from the start despite having booked made for a very poor experience. They clearly wanted us gone so they could get a 2nd sitting at the table and did not care that we had booked and were trying to enjoy a relaxing meal. The food as other reviews have stated was overpriced and disappointing. Probably the worse meal we had while on holiday in Italy and would not recommend...

DO NOT COME HERE IF YOUR A TOURIST! After being recommended this restaurant by our hotel we decided to book for dinner as there was a large group of us. Everything was going smoothly and since there was so many of us (family holiday) they sat us on 2 different tables which we didn’t mind, just grateful to get a seat. The middle woman had taken one of our tables order and when the woman went to take the second tables order she suddenly got extremely rude screaming at the top of her lungs in Italian for what felt like 10 minutes!! We tried explaining to her that we don’t speak or understand Italian and she carried on creating a whole scene which led to our whole family feeling very uncomfortable and on edge. We were extremely confused and baffled to what had went wrong or upset her to react in this shocking manner! However since we were so hungry and in such a big group we didn’t want to risk leaving and not getting any availability in another restaurant. She eventually left our table to then get another waiter to scream at us AGAIN! We have NEVER experienced anything like this in our lives! The woman also knew the we were english and did speak it enough for us to order, but was not understanding at all. The food was delicious but we all left feeling very embarrassed and a very uncomfortable meal the whole time we were there. Wouldn’t recommend to anyone who aren’t native Italian or u may be verbally abused for no reason as well. After reading reviews after the incident i’ve seen many other customers have had similar problems and incidents with the same old woman and i think the restaurant will thrive if she retires. I have also seen the cocky responses from the restaurant and think it’s extremely unprofessional. Such a shame that the food is beautiful but the atmosphere and service...

First of all, I would like to express with regret that the ethical values and customer relations of this establishment are extremely poor. I do not even want to comment on the food because once you lose trust in a place, nothing else really matters. Even if the food is good, you no longer feel like eating it, nor can you enjoy the environment you’re in.

Our experience evoked exactly these feelings, and on our last night, we left the beautiful city of Lecce feeling sad and heartbroken.

We had ordered fried calamari, but what was served was a mixed fried seafood dish. We requested it to be changed, and unfortunately, what we received afterward was the same plate with all items except the calamari removed, served in a smaller portion and cold.

When we politely expressed our dissatisfaction upon leaving, we were treated extremely rudely — we were physically grabbed by the arm and escorted out. What disturbed us more than the few missing shrimp was being treated like fools and the aggressive behavior we were subjected to as we left.

This attitude is absolutely unacceptable. We will continue to raise awareness about this issue both on social platforms and through official channels, in order to inform potential customers and, if possible, to ensure appropriate sanctions are applied.

We hope this feedback will be taken into consideration so that no one else has to experience this kind of disrespectful, rude, and...