Trattoria Da Vasco — Restaurant in Lucca

If I could give this restaurant 0 stars I would! We visited Trattoria Da Vasco on Monday 22 Sept 25, for dinner, based on a recommendation. Whilst my spaghetti carbonara was OK (not great), the spinach and ricotta ravioli my partner ordered was inedible. It arrived floating in a bowl of what appeared to be pasta water, with no sauce and tasted horrible. We sent it back and asked very nicely if we could please order something else as my partner had only had a mouthful. He tried the spaghetti Bolognese but again, it was terrible. The pasta had not been drained properly and again there was water at the bottom of the bowel. The sauce was barely discernible and the most prominent taste was dish washing liquid. Again, my partner could not eat this and had barely a mouthful. Now very hungry we decided to pay for what we could eat and drink. I went inside to explain this and pay. The manager /owner immediately started shouting at me aggressively in Italian, which unfortunately I do not speak. He was extremely intimidating and stood very close to me. He would not let the waitress translate for me, even though her English was good enough. He immediately threatened to call the police and would not stop shouting for one moment. I ended up in tears in the restaurant. At this point my partner who was sitting outside heard the noise and stepped in to protect me, just in time for the police to arrive. The police had to physically hold the manager back, still shouting at us both. I paid the bill (and entirely unwarranted €44!) just to get out of there. It was an awful meal and a worse experience. I suggest avoiding this 'restaurant' at all costs. The police were lovely and listened patiently to what happened. Of course they agreed with us as customers and had a stern talking to the manager/owner. I have travelled extensively, and been to Italy many times, and have never been...

Read if you are a tourist (but even if you are not, I’m italian and I write this for you) We stayed in the osteria on a Saturday night, in spite of the other reviews, terrible food: industrial Lucchese ravioli, lasagna half cold inside, butter and sage ravioli that sailed in water. Main courses, worse: fried food not fried, not crispy and oily; bad baked potatoes (and it's hard to make them bad). The house wine, on the other hand, was not bad. The biggest problem was that we were served everything an hour late because the kitchen "had misplaced the order." We were promised a discount for waiting, but we were not given one. We spent 30 euros each for a first course, second course and water and wine. Please Do not come there, Lucca has...

Es la primera vez que me mandan a tom. x el cu.. en italiano. Creo que es muy poco apropiado para los turistas extranjeros. Para empezar solo hay menú en italiano (un folio por ambas caras escrito a bolígrafo) y nadie de la plantilla habla inglés y prácticamente no conocen ninguna palabra. Intentamos que nos recomendasen algún plato y fue prácticamente imposible comunicarnos (tampoco nos pareció que ponía demasiado interés). Tardaron bastante en atendernos y posteriormente en servirnos la comida (el restaurante estaba prácticamente lleno). La comida se notaba que era casera y estuvo bien pero tampoco nos pareció especial. El vino blanco de la casa estaba bueno y lo que sí estaba muy bueno era el tiramisú. El problema fundamental ocurrió al pagar. Yo solicité la cuenta y la chica que servía las mesas me preguntó (lógicamente en italiano) que si con tarjeta y la dije que sí y posteriormente mi amiga la volvió a solicitar la cuenta haciendo el gesto habitual. Parece ser que la chica "entendió" que pagábamos en efectivo y nos trajo el importe a pagar EN EFECTIVO. Como pudimos la explicamos que queríamos pagar con tarjeta pero nos hizo entender que no podía ser. Para todo esto vino el que presupongo como el encargado, que fué quién nos atendió al principio, y nos dijo que no se podía cambiar (dispiace). Yo le dije que yo sí que lo sentía y le dije: "me dispiace molto" en varias ocasiones. El señor se enfadó muchísimo y empezó a pronunciar la palabra que describe la zona donde acaba la espalda muy exaltado y en varias ocasiones. Nosotros interpretamos que nos estaba mandando a tom. x el c... La chica de la cuenta le empezó a agarrar y retirarle y nosotros al final pagamos en efectivo y nos fuimos. Creo que es absolutamente intolerable esa actitud simplemente por solicitarle que queríamos pagar...