The food is in some ways similar to Mexican food, but in most ways not. It's very overpriced and everything tastes like it came out of a plastic bag. The guacamole is obviously industrial and the fried chicken tacos taste like generals tso's chicken of a generic Chinese menu. I ordered the nachos Rico's as well, they should have had some kind of creamy jalapeno salsa on them. I asked them to spare me the Chile con carne, imagining allready the destruction a precooked Chile could do to my toilet. When the "nachos" arrived they were a mountain of the most generic tortilla chips with spots of guacamole, tomato and sour cream. I inquired to the waiter and asked where the sauce was, he told me they ran out and that they prepared them without it. I mentioned I would not have ordered a 10 euro plate of nachos knowing that ingredients were missing and he said he would talk the manager. That was the last I saw of my waiter. When I went to pay the manager asked me if everything was ok and I mentioned the nachos, which he was allready aware of. He politely apologized and put a Messina beer pint glass into a bag and told me it was a gift. Then he charged me full price for the nachos. When I asked about that he said did you eat them? And of course I had since they were sitting on my table for 45 minutes with no news from the waiter. The manager said the beer glass was to forgive them. I payed, returned to my table to gather my things and noticed the lady at the table next to me was eating her taco with a fork. Garbage food for garbage people. I'll...
Read moreWe went there as a 16 people group for a friend’s birthday. It was a really bad experience. First of all, they wanted us to order at the same time (okay understandable) but when foods started to come they were shouting the food names and when we dont hear or don’t answer quickly they were getting in an angry mood. Then, they started to bring some foods that we didnt order, maybe they wrote multiple orders for some of us but it was nothing to do with us. But the waitress was angry and blaming us like we ordered and forgot. Then we tried to explain how many people we are and how many plates we ordered. Then they said they are gonna trash the wrong plates, which is not our bussiness. And finally we paid and just before we were leaving they said there is still one coperto and a plate not paid, then few minutes later they told us no only one plate is not paid. Some friends have already left so I wanted them to find the receipt and send us the pic. Somehow we could find all 16 receipts and showed them we paid for everything we ate. Then they said okay. Standing there with 16 receipts in my hands were actually embarrasing at least we deserved and apalogy before asking for the manager. Lastly, about the foods, tacos were great, burritos were small...
Read moreJust arrived in Milan and decided to get some food, was super excited to eat at your restaurant waited at the entry with 4 staff members who could see us and did not approach but were talking to eachother (the restaurant was not busy at all probably 4 tables had people on them) after waiting I thought maybe it’s just walk in sit wherever… so I proceeded to walk in and sit down at an empty table (nearly there whole seating area was empty so it was not like I rude and intruding on a busy restaurant) a man in no uniform I’m assuming a staff member or manger spoke to me in Italian implying I can’t sit I have to go back to the entry door and wait. That’s what I assumed he was saying but he did not understand English and rolled his eyes at me. I then decided right well I’d rather just leave and go somewhere that isn’t hard for stuff to greet me, seat me and make us feel welcome. Lost 2 customers and gained a bad review. Teach your staff and yourself to be welcoming next time especially to tourists, word gets around and hospitality and being nice to someone isn’t hard. Also don’t roll your eyes at someone speaking English… if you work in hospitality English is the main language spoken by...
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