When I visit Milan or any of my friends, I always recommend this restaurant, but last night I had the most shocking experience. We arrived at the restaurant and got seated. 10 mins later, our drinks order was taken. The staff asked if we wanted water, and we said yes. Still or sparkling? I responded still. Immediately, the staff picked up and went away with the water glasses. 10 mins later we ordered our food. 1 portion of Crocetonne and 2 pizzas. A few mins later, the starter was delivered. The server picked the plate when I finished, and then we sat for 30 mins waiting. 2 tables that arrived after us got their pizzas, so we politely asked the server. He replied with just "One minute." Another 10 mins went by, and I got up to ask the manager. On my way, I stopped our server to ask him. He said 2 minutes. He then came over to the table and said the delay was because we ordered a starter. Didn't seem like a fair excuse, so we got up to leave. When we confronted the manager from whom we got the bill, he said to us that we ordered a starter, so the pizza was delayed. We told him it shouldn't take 30 mins after the starter plate was picked to get a pizza. He aggressively responded "You can see, I am very busy, so if you understand, good. If not, it's ok, you can go" The most shocking and unsympathetic response I have ever gotten from any restaurant. Will never recommend this place to any of my friends/colleagues. Terrible attitude of the staff.