Alla Bucaniera — Restaurant in Rome

Terrible experience – discrimination and poor service

I visited this restaurant with my family during our trip to Italy. We are Polish, but from the moment we entered, people were staring at us and whispering, assuming we were Russian. The atmosphere was uncomfortable and we were clearly treated differently from the locals.

We ordered our meals, but had to wait a long time. Everyone else around us was being served before us – even those who came later. When the food finally arrived, I didn’t get my order. I asked the waiter about it, and only then he told me that what I ordered was no longer available – something he could have informed me about earlier. It felt like they simply didn’t care.

We tried to order something else, but the staff avoided eye contact and completely ignored us. Meanwhile, local guests were treated with much more attention – getting their wine poured, meals served quickly, and smiles all around.

It was a truly disappointing and upsetting experience. Tourists and foreigners should be treated with the same respect as anyone else. This kind of behavior is unacceptable.

I do not recommend this place. We will...

This is a very special review for me to write, as this restaurant has been a part of my life since the age of 5, and I'm now 32!

I came here every year during childhood visits to Rome to visit my great uncle. This was the restaurant where I had swordfish (spada) for the first time, and spaghetti vongole (pasta with clams).

This was my first visit to the restaurant as an adult and I brought my partner who loved it just as much as I always have. Nothing has changed - in the best way!!! This is a real family restaurant where tradition, care and quality are apparent in everything from the excellent food to the warm, attentive service.

The swordfish is exactly as delicious as I remember it being as a child, as is the spaghetti vongole and I promise, they really do have the best tiramisu in Rome.

The wine list is excellent, too, and the montepulciano we chose paired perfectly with our food choices.

I'm already excited to visit again next year when we come...

My mother and I had a wonderful experience at this place. On our first night in Rome, we decided to eat at this restaurant as it was near our apartment and we didnt know the city yet. To our surprise, we were treated incredibly well by a waiter whose name I unfortunately can't remember. When we told him we were from Brazil, he was thrilled and wished us a great time exploring the city. We had red wine, "spaghetti amatriciana," and finished with tiramisu for dessert, everything was delicious. This was our very first encounter with Italian food, culture, and people, and it was incredible. Thank you for contributing to our excellent stay in the city. The first impression is the one that lasts! I can only thank you for treating us so well. I can't wait to come back to Italy—the best country I've been to (after Brazil, of course). Thank you...