Cambio trastevere — Restaurant in Rome

We went to this cafe for a 40th birthday breakfast. To start with the service was not great, with the male server quite rude when we tried to order coffee. (The female server who took our order was quite nice). When the orange juices arrived we had to ask whether it is normal for the cafe to mix fresh juice with water because they seemed very diluted. This should have been our first red flag. When the breakfast dishes started to come out (after quite a wait), we were frankly shocked. Every egg dish was cold, the Benedict sauce on all the eggs Benedicts seemed not only to be out of a packet but it had not even been heated up. Even the pancakes were cold. We complained and received replacement dishes, but they were also too cold to eat. The Croque-madame was on white sandwich bread which had not been toasted. It’s one thing to make food that is not super delicious or to everyone’s taste, but this was so far below the standard of what any place should be serving that we were almost too shocked to know what to do apart from simply cancel any further replacements. To the cafe’s credit, we were not charged for the food. The croissants, by contrast were absolutely delicious. My advice: if you’re going here, have a quick coffee and a croissant, but expect...

If you want to taste great food, have a nice dinner in a beautiful place, drinking great wine, this is the place for you!! This restaurant offers a unique experience, the staff is friendly, welcoming and professional, the food is TOP, and the wine selection is extensive and excellent. As a frequenter of Roman restaurants I ABSOLUTELY suggest you stop here. I went there last night with 4 friends for the first time and it will be one of my must stops in the future. I suggest trying their "Amatriciana." Definitely one of the best I've ever had. Prices are completely reasonable. Just a little comment on some reviews I read about this restaurant. Someone says "small portions", I get it, you may not like the food, you may not like the service - everything is personal - but the portions are not! How many ounces of pasta are you going to eat? Our plates were big! Not normal... BIG! On another I read "untrained staff". Even this is not debatable! The staff is MORE THAN PREPARED, maybe you should ask to understand. Please, if you are reviewing someone else's work, at least try to be HONEST! For you it is venting, for them it is work and for other customers this is a disservice. If you just need to vent,...

Although I didn’t have food (I’m sure it would have been good) we were greeted very rudely right when we walked in. Then they put us at a small table in the corner, pulled up a chair for three people to sit at a table for 2. There were several other tables available. My friend went to the bathroom, and was stared at by several wait staff and then laughed at by them. As well as the women server who rolled her eyes at her and continued to laugh at us for no reason. The woman who was helping us didn’t give us a physical menu and tossed a QR code on the table. The QR code menu doesn’t have anything other than appetizers and drinks. We were clearly not going to be served food and as far as I’m concerned, denied service and were treated so poorly. We got up and left and heard many voices and saw one of the staff by the door who shook his head at us. This was very upsetting as we were very excited to eat there and left feeling upset by being treated blatantly rude. Very unacceptable for any person to do this, especially to people wanting to spend money at your restaurant and enjoy a nice meal. Hope this behavior is fixed and that the employees and staff understand...