Neighborhood Filipino Restaurant — Restaurant in Rome

June 23rd 2022. Visiting Rome/Florence/Pisa/Paris from NYC and family from Dallas Texas. Went around 3PM on a weekday. The place was about 1/3 full.

Food. I would say between Good and Very Good. On a scale of 1-10 with 10 being the highest, I would judge it to be around 6-7. I have tried Filipino restaurants from various parts of the world, so I would still consider this to be a good, decent score.

Pricing. We ordered Crispy Pata (Rome charges $29 Eu, NYC charges $20. The serving portion at NYC is about 1.5 times more). Dinuguan was ok, other dishes were ok too. Serving portions were decent, not generous. I would consider pricing to be on the high side. Value for money - so so.

Service. This is the area where the business can improve a lot. Our order was taken by a nice, kindly lady. She took our order, then transferred to another table to take their order. She seemed familiar with the clients as she took her time exchanging pleasantries with them. Our order took about an hour or more to arrive from the time that the order was taken to the time that food was served. It was later explained to me by another staff member that it takes at least 25 minutes to prepare the Crispy Pata. How on earth would we know that? Staff should have known and should have booked the order asap instead of dilly-dallying. The lack of concern and awareness is inexcusable specially for a setting where the business is only about 1/3 full. It shows an utter disregard and lack of respect for people's time (specially when they are hungry).

We tried cancelling all our orders after about 40 minutes of waiting. Too late to cancel all but we were able to cancel desert. The restaurant should give the courtesy of allowing to cancel orders if a reasonable amount of time is not met.

Important! Friendliness cannot replace timely service! What could have been a positive experience turned out quite negative. The young man managing the restaurant at the time tried to apologize but simply could not answer my question as to how the entire waiting scenario is deemed reasonable or acceptable. Poor guy cannot give a justifiable response specially after noting my observation as to how our server took her sweet time to book our order.

We discovered this place by accident as we were looking for another Filipino restaurant that some locals (Filipino) suggested. We were checking our Jollibee when family members said that some locals suggested a Filipino restaturant. Wanting to patronize our own, we went and searched (walking more after a morning spent that included climbing the stairs to the top of St. Peter's Basilica - if you have done this then you know what state our minds, emotions, and stomachs would be in by the time we reached the restaurant.

Conclusion: we should have just stayed at Jollibee, our expectations would at least have been manageable and we would not have experienced disappointment over a fellow...

WORST EXPERIENCE HAPPENED IN ROME INABANGAN KAMI AT SABI PA NUNG CHEF NILA ,DIDIKDIKIN NA PARANG PAMINTA YUNG MATANDA KONG TITO

As we are traveling from riyadh via Vienna- Slovakia- CzechRepublic - me and my friend decided to cross italy to visit my uncle who has just recovered from stroke and my aunty , my uncle was so excited to see us and he was so delighted to bring us in ⭐️⭐️⭐️⭐️⭐️ restaurants according to him thats was the best dahil nga we came from muslim country we ordered several pork dishes the food was nice , and eto na nga napa dami kain namin ng kainigan ko amd my nag EXTRA RICE KAMI MY FRIEND ORDERED 2 extra rice my uncle was , after mag order mg extra rice ng kaibigan ko umalis na ung waitress then ung uncle ko hinabol ung waitress para sabihin na gawing tatlo na ung extra rice unfortunately he did not notice that he ordered in the door of the kitchen he did not go inside the kitchen, yung chef nila sinigawan siya at sinabi na BAWAL DITO AGAIN PASIGAW as he explain to us he apologized to us about what happen , parang napahiya ung matanda kong uncle and bumalik sa Table , sinabi nya sa waitress ung nangyari , ang sabi ng waitress, kaya nga kami nandito para sa akin kayo mag order na may tonong payabang , then we decide just to leave it , as i am siting in the place where i can see the kitchen, the waitress tell to the chef what does my uncle told her , nakita konnadinig ko sabi nya na ,tingnan natin hintaying ko yan , on the way going out ,nandun ung chef then ung cr nandun sa may pinto ng kitchen nila , nag cr ako then ung uncle ko mag cr din , sabi sige po tito sabay na tayo kasi mag huhugas sya ng kamay , and sabi nya wag na baka bawal dyan ang dalawa , then ung chef na nag aabang sa may labasan sinita ang tito ko at kinonpronta , na galit na galit and nung nasa loob na ang tito ko sabi kita nyo na ang sorry ung tito mo kasi sya may mali sya may ksalanan , kami na nag pa kumbaba para wag nag humaba and hindi masira ung night namin , ang sabi pa nya is di daw sya na tatakot kahit anu mang yari , as if pumunta kmai dun para makipag away amd ung tito ko at tita ko is matanda na , ang bastos nya at ang yabang pa , alam ko pagud sya pero sana hindi ganun , bastos sya at walang modo

MY ANSWER BASED ON YOUR COMMENTS

2 , TOTOO NAMAN NA BAWAL PUMASOK SA KITCHEN, again pumunta kami sa restaurant nyo para kumain at hindi pasukin ang kusina nyo , sana naintindihan nyo din na WALANG IBANG INTENTION NA PUMASOK SA KUSINA NAG KATAON LANG NA CONCERNED TITO KO NAHIHIYA NA MAG UTOS NG MAG UTOS KASI ALAM NILA NA PAGUD KAYO KAYA HINABOL NYA UNG ORDER NA EXTRA RICE

3 , SO GENEGENARALIZED MO NA ANG MGA PILIPINO MAHILIG GUMAWA NG BAWAL PERO ANG MAIN CUSTOMER NYO IS PILIPINO ,PAANO MO NASASABI YANG Ganyan ? !!

PARANG SALUNGAT UNG IMPRESION MO SA AMIN KASI KAMI WE CHOSE TO DINE IN ON YOUR RESTAURANT , KASI WE KNOW HOW HOSPITABLE,Welcoming ang mga pinoy

4 , I KNOW CUSTOMERS ARE NOT ALLOWED TO ENTER THE KITCHEN, BUT THE WAY YOU TALK YO MY UNCLE IS SO RUDE , i was on your shoes before pero hindi pa ako nakakita ng ganung kabastos na staff

6 , Nag appologize yung uncle ko sa iyo habang nag aabang ka sa amin kasi nga plano mo dikdikin na parang paminta ung uncle ko , THE MOMENT NA NADINIG MO NA NAG APOLOGIZED YUNG UNCLE KO , SINAMANTALA MO MA AKALA MO TAMA KA , SA KABASYUSAN MO SA KANYA , kaya binawa nya na and he said na no i dont apologized

7, when we are about to exit the restaurant, sinisigawan mo kami na may naka sulat na sa pinto at pasigaw mo sinasabi na bawal pumasok sa kusina , may mga customer pa kayo dun na nag sisishaw ka diba pinatatahimik ka ng mga waitress mo ayaw mo tumigil at gusto mo saktan yung matanda

NAGKAMALI KAMI NA HINABOL NAMIN UNG EXTRA RICE NA ORDER SANA PAG KA SERVE NG EXTRA RICE NAG PA ADD KAMI ULIT ,DIBA PARANG BOSSY KAMI NUN HINDI KASI KAMI SANAY NG UTOS MG UTOS SA WAITER KASI ALAM NAMIN PAGUD DIN SILA

KUNG INIISIP NYO NA BAKIT KAMI DYAN KUMAIN AT HINDI SA ITALIAN CUSINE AGAIN MY UNCLE WAS SO PROUD TO BRING US TO YOUR RESTAURANT, BUT UNFORTUNATELY...

Dining at Neighborhood Filipino Restaurant in Rome was the perfect way to end our unforgettable day visiting the Vatican! As a family, we were thrilled to find a taste of home (or close to it) in the heart of Italy. The warm and welcoming atmosphere made us feel like we were part of the neighborhood, and the staff went above and beyond to make our dinner special.

The food was absolutely incredible—authentic, flavorful, and made with so much love. We started with lumpia, which were crispy and delicious, and then moved on to adobo and sinigang, which were both bursting with flavor. The kids loved the pancit, and we couldn’t get enough of the leche flan for dessert. Every dish reminded us of the rich culinary traditions of the Philippines.

The portions were generous, and the prices were very reasonable, especially for such high-quality food. The cozy ambiance, combined with the friendly service, made our family dinner feel like a celebration. It was the perfect way to unwind after a day of exploring the Vatican.

If you’re in Rome and craving Filipino food (or just want to try something new), this restaurant is a must-visit. We’re so grateful for the wonderful experience and can’t wait to come back on our next trip! Salamat, Neighborhood Filipino...