Trattoria Ponticelli — Restaurant in Senigallia

There were closed! Thought it was written they are open on google. If you work with tourists you must adjust the times! UPDATE:

I recently left a review about my experience with this restaurant, where my companion and I arrived to find the doors closed after a 15-minute walk in the heat. My initial intention was to inform others about the inconvenience of incorrect operating hours listed online. Unfortunately, instead of receiving an apology or explanation, the owner’s response was rude and accusatory. I was surprised to be called ignorant and strange for simply sharing my experience.

I understand that sometimes unexpected closures happen, but it’s essential for businesses to keep their hours updated to avoid situations like ours. Google Maps does adjust times promptly when they are updated, so this issue could have been easily avoided with a simple update.

Had the owner acknowledged the mistake and apologized for the inconvenience, I would have happily amended my review to reflect their accountability and understanding. However, the response I received only reinforced my concerns about the management of this establishment. It raises doubts about their customer service standards and overall responsibility.

I’m relieved we didn’t dine there and potentially encounter further issues, especially given the unprofessional response I received. For those considering a visit, please be aware of the potential for outdated information and a less-than-friendly attitude...

When I imagined coming to Italy and being blown away by the food, it was this that I imagined, only this was somehow even better! Every course was perfection, the vibe of the restaurant is extremely inviting and charming, and the owner Alessandro was doing it all, cooking and serving us and he was very interesting to talk to. No menu, just his recommendations and responsiveness to our requests, which ended up with us having the best meal we've had in all our travels thus far. We even considered changing the rest of our trip just so we could come back and eat here more. I'm not usually this verbose in a review haha but this place was special, 5 stars is not enough, highly...

I ate here with my daughter while in Senegallia and we absolutely loved the place! The decor was really cute and interesting, with humorous posters and memorabilia lining the walls. Alessandro, the owner, was friendly and helped us choose a meal, which I can honestly say it was the best meal we had anywhere during our week-long trip through Italy. Everything was simple, fresh-tasting and delicious. We started with tagliatelle with tomato sauce and basil, then had a plate of meatballs, potatoes, and greens, and finished with chocolate cake. If you are in Senegallia, you should definitely check...