We ordered the special sashimi and sushi set. Both were great! We were also served some sort of appetizer which I’m not sure what it was as I didn’t order it and thought it was complimentary. Only realised I was charged for it after I paid the bill. Then also realised I was charged for 4 cups of tea when I thought it was free refill. The lady staff who served us spoke limited English and when I asked if I could have a refill, she removed the cups and came back very much later with 2 new cups. She didn’t inform me that it was to be charged. I used google translate to ask her if it was refill and she replied yes. I’ve been to Japan many times and have dined at restaurants many times but this is the first time that I’ve had such an experience. Will definitely...
Read moreA Jekyll and Hyde experience. Came here with a Japanese colleague. Service was great, and the sushi was fantastic. Fresh, full of flavor and clearly high quality sushi. The staff and sushi chefs greeted us coming in and greeted us on our way out.
I liked it so much so, that I brought my family the next day. Unfortunately, the service that time was average at best. Worst of all, the sushi was horrible. Some of the sushi were literally inedible. It was that bad. I ordered the same items from the night before, and it was as if we had come to a completely different restaurant. Either they gave us the bad cuts of sushi, or the quality varies this much from one day to the next. Either way, no excuse and terribly disappointing, especially given the...
Read moreI had the most excellent dinner here! The quality of every dish was impeccable, and I would comfortably say this is the best meal I have had whilst in Japan! Additionally, the service was absolutely wonderful! I felt the warmth of the servers and the chefs, and the love and effort they put into taking care of their patrons. I was overjoyed after eating here, and I will remember my meal for many years to come!
I will look forward to returning whenever I am in Hakata next! Thank you to the Uokura team for giving me such a...
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