KAEru coffee — Restaurant in Kyoto

We were looking for a good cafe and this one had 4.8 stars so we went inside to look at the menu and there was only one sweet lady working there with fresh coffee beans. We ordered: 2 Hot chocolates, 1 mango juice, 1 hot latte, 1 iced latte, and 2 banana bread with a side of ice cream. They food and drinks came out really fast and they had perfectly aligned the ice cubes so they were sitting in the glass. The hot chocolate had a beautiful pattern made with hot fudge and I recommend. To buy a hot chocolate and dip the cream into some ice cream and it tastes delicious. Finally, I liked the idea of “No phones or meetings” because it really made the cafe a quiet and peaceful place. Highly recommend this place...

Good coffee, but not great. Both filtered and expresso machine coffee are available. The beans were nicely roasted (not burnt and bitter), but our latte was weaker than we're used to. We should have ordered a double shot. But it was still beautifully creamy and the creme was perfect. For Japan, where the coffee is usually pretty ordinary, this was one of the better ones.

The cafe itself is lovely - warm, cosy, and inviting, with the autumn sun coming through the front windows. There's a nice range of cakes and cookies available, and then there's all the frogs - so cute.

The service was terrific - friendly and...

I don’t think this is some kind of exceptional coffee shop—my expectations were much higher.

What I got instead was something quite disappointing.

For the first time in years, I experienced a stomach upset from their coffee, which hasn’t happened to me in a very long time. That’s the first issue.

Secondly, when you come here, you’re faced with a lot of restrictions, like no mobile phone usage, no calls, and so on. To me, that’s very unusual—I’ve never seen a ban on mobile phones in a coffee shop before, honestly.

So, the fact that this place has such a high rating seems very...