Le Bouchon — Restaurant in Kyoto

i didn't eat here. I didn't get a chance. My university Japanese friend booked a reservation here a few hours in advance in my name.No can find when I arrive . Ok. well., the place is 60% empty. Actually dead. This is Wednesday night. The Manager says OK. I politely as for back table against wall, cuz I'm disabled (bad leg). Empty wall table is for VIP customer. Sorry I'm not VIP. So, Manager seats me at center inside table. I say, wait, what about another table? Place is empty. He says, another VIP has it. I say. Not OK. Get up to leave. Manager says, OK, take that table. Told him no thank you, I'm sure your non disabled-VIP customer will be happy. I am not. This place caters to well-heeled Ritz Carlton foreign guests a few blocks away. Don't expect any Japanese-style polite kindness here, instead arrogant. rude, and haughty treatment. Pity, because I hear his food was pretty good for a gaijin place. Note that most of the bad reviews are mostly from Japanese. I...

We went with a family of six last night. We were able to order a large selection from the menu with such a large party. The food was good, especially the horse tartare, the veal, and the onion soup. However, I am giving the service a one star. We were at first waited on by a Caucasian male waiter. We had wanted to order the starters first as we decided on the mains but was very rudely told off by the waiter that we had to order everything at once. Why do we need to? For six people, we had already ordered nine starters.

Instead of ruining our family’s evening, we asked the Japanese maitre’d to serve us himself and not let that rude person anywhere near our table.

Such a pity that the restaurant would hire such a rude person. He will be the death of the...

I visited this bistro for dinner and the decor was very nice. I was warmly greeted and the servers were all polite and friendly. An older gentleman (I presume he’s the manager) was very friendly and provided great service and hospitality. If I’m not wrong, he speaks Japanese, French and English, which is really cool! I had the beef bourgunoin and escargots, both of which were cooked to perfection. I loved the pearl onions!

My only issue is that it was quite warm in the bistro, I wasn’t sure if the airconditioning was switched on, but that’s reminiscent of summers in Europe so it’s actually an...