YAKINIKU KINOE — Restaurant in Kyoto

We found the place randomly as we walked by daytime and seamed modern and nice, we reserved a table for dinner.

We arrived without any queue and got seated immediately, we sat at a counter with our own grill and tablet. We received no instructions whatsoever and were left on our own as soon as we were seated. We eventually figured out how to switch to english on our tablet and order.

We ordered beeftartare with eggyolk, wagiyubeef, vegetables, rice. You place the meat on the grill and prepare it yourself, yakiniku essentially. Since we received no explanation, all orders came at once and essentially packed our table.

The wagiyubeef was delicious, everything else was average or below.

The service was probably the worst we’ve experienced so far in Japan. It was apparent the crew avoided us while they were friendly, explaining and attending regular japanese customers. They didn’t even take our empty plates. It felt apparent that this was all resulted of us being foreigners.

The dissatisfaction and disappointment was huge and regret visiting this restaurant. Overpriced. Based on this, we wouldn’t recommend this establishment...

Last time I went there we had an amazing time. Once i entered the restaurant someone came took my jacket and showed me my table and the food was really fast and amazing and they even explained every meat we got. But I guess nothing stays good. I went today with my wife for our anniversary and once I entered the restaurant nobody even came i had to go ask someone for help and then they showed me the table from far away no one took my jacket or even asked if i need help and not even the chief bothered to explain the food the service was so bad . I am really disappointed . I hope no one have the same experience as I had in my anniversary. However the food...

1.Bad cutting ruined the good meat. 2.Staff refuse to admit mistakes.

We ordered a Matsusaka marbled short rib, but half of each piece was almost PURE FAT（please see photos below). We asked for a replacement before eating it, but the chef did not directly address the problem of UNEVEN FAT DISTRIBUTION we raised, and only said that wagyu itself contains a lot of fat and refused to replace it. In our opinion, such fat distribution is either a problem with the cutting or using scraps to save costs. Therefore, I do not recommend this...