It is with reluctance that I write this, as our trip to Japan was otherwise wonderful. However, our experience at this restaurant was a significant low point and marred our first day in Osaka.
The issues began when we noticed a stark disparity in portion sizes; our table of four received significantly smaller dishes compared to other patrons (photo of full order for 4 pax attached). The situation escalated upon receiving the bill, which exceeded ยฅ10,000 and contained charges for items we had neither ordered nor received.
Our polite attempts to clarify these discrepancies were met with an incredibly dismissive and unprofessional attitude. One female staff member responded by rolling her eyes, slamming the bill on our table, and walking away. When we insisted on having the incorrect items removed, they refused. Instead, they attempted to bring the unordered food to our table long after we had finished our meal and were ready to leave.
This left us with the unfortunate impression that we were being deliberately taken advantage of due to the language barrier. Their refusal to amend the charges, coupled with a bizarre insistence on serving us the phantom dishes as we were putting on our coats, felt less like a misunderstanding and more like a deliberate ploy. This experience left a sour taste, suggesting a business that takes advantage...
ย ย ย Read moreMy boyfriend and I were back in Japan, we both love it there and its his home country so I let him navigate and pick our food. He took me to the restaurant for a date night. They had a 2 person special for about 5000 yen (about 50 us dollars). It came with alot of food! Big bowl of veggies, that cook right on your table. They had tofu, beef hearts, and one other protien that was on top of your "soup". They also brought edename and small pieces of friend chicken. It was alot of food and it was so good! This place is smoker friendly but all the vents made it hardly noticeable. It was a wonderful date in a cozy restruant with...
ย ย ย Read moreIt was salty and pricy. We ordered the set menu which included three side dishes. Turns out, it would have been cheaper if we had ordered each dishes separately. It almost felt like getting scammed. It was filling but I could tell that the ingredients were cheap. I could be full from drinking much water. I never add water to my soup but I had to this time. Even then it was still salty. The...
ย ย ย Read more