There is a hidden "table charge" 250 ¥/person. Because we mentioned that we discovered it in reviews, the host told us it was removed. But at the end of our dinner we got the table charge in the bill. After asking the host about it he came back with a bill without the table charge and said it was a "mistake".
There are useless partitions on the tables that protect nobody from covid-19 , but when we asked for the partition to be removed the host completely refused. Later we watched there was no issue with removing the partition from another table, I guess those were more favorable customers.
Every time we were trying to get attention from servers we were ignored. They did their best to not look at our direction. That's why ordering was a challenge. But when we finally ordered it took them 20 minutes to bake pizza for us. Is that how much time it takes to usually bake pizza? Not sure, but a couple that was seated after us got their second pizza while we were still enjoying drinking water.
The only thing that saved this place from getting a 1vstar review it's the pizza itself - it was delicious. Shame that poor service and rediculous practices ruin...
Read moreCame here again after 6 years with my wife. Had a late,lunch here after USJ.
For an internationally know restaurant, their front of house command of English wad minimal and quite disappointing. We still attempted to pull off ordering by pointing to the menu.
We wanted to get the tuna and avocado tartare for an appetizer, sadly, it wasn't available. We decided to get the crispy squid instead. Interestingly the squid was fresh and soft and the 2 sauces definitely amazed me.
We got the smoked salmon pizza. Portion was good for 2. Generous and mounts of ikura (salmon roe) and smoked salmon slices on the pizza.
After we were done with this we got the beef skirt. It was a little disappointing. Beef was done medium rare, which is good, but the seasoning and sauce was just average.
We ended off the meal with a creme brulee, nice solid crust but a little too clumpy for the custard.
All in all not bad. Price point is definitely good. I encourage anyone to come by here and give this a go and have a taste of this yourself. Perhaps it might be a better experience for you guys.
Though, I highly recommend the appetizer...
Read moreMy recent visit to Wolfgang Puck at Universal CityWalk left me thoroughly impressed. Despite the busy dinner rush, the restaurant maintained its high standards of service and quality.
I opted for the Spicy BBQ grilled chicken, and it exceeded my expectations. The flavors were robust, and the dish was cooked to perfection. What truly stood out was the speed of service; despite the crowd, my food arrived promptly, allowing me to enjoy my meal without any delay.
The staff at Wolfgang Puck deserves special recognition. From the moment I walked in, they were attentive and welcoming. Their friendliness and professionalism added to the overall dining experience. Additionally, the bartender went above and beyond, crafting exceptional drinks and providing excellent service.
Overall, my visit on 2/6 to Wolfgang Puck was outstanding. If you find yourself at Universal CityWalk craving delicious food served with impeccable service, look no further than Wolfgang Puck. It's a must-visit for anyone seeking a memorable...
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