The morning management of the waiting queue to enter the restaurant is bad:
There was a long queue and additionally one person that seemed to do some explaining to people - he overlooked me in the general commotion as people where moving about, so I just started waiting in the queue.
At some point when he was free I asked him what was going on, and it turns out that he actually filed people in the queue and he told me to move to the end of the queue. After I had started waiting in the queue.
Pretty unacceptable! Since there was no signage how the process works, and he should have noted me waiting!
Of course I left. You should fix your management process!
EDIT: My previous review was perhaps overly harsh. Usually early in the morning I don't react well before breakfast. I have since eaten here and found staff very nice and food to be...
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   Read more3.8 stars
One of the better hotel morning breakfast places in Tokyo.
The cherry blossom season decor was amazing. The interior is really relaxing, I recommend a window seat.
Attentive staff but not too quick to whip away your plates.
The pancake was kind of rubbery but the rolled up Danish bread wasn't bad. I wish there were better options for coffee. There were many kinds of fruit juices and green vegetable juice.
On Saturday and Sunday morning there are huge lines... You may have to wait 20 minutes or more so be sure to either eat early or go on a weekday.
In the end, it is a buffet so it's only to be expected that the quality is the...
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