mercer brunch ebisu — Restaurant in Tokyo

The food here is average and a little too expensive, but the price is not out of the ordinary for this wealthy part of Tokyo. What was strange was that the staff were very rude to me and did everything they could to make sure I felt unwelcome. They took my silverware tray while I was still eating, so I only had a fork and a napkin for my meal. No knife to cut my french toast, no extra napkin to mop up the lake of condensation under my (overpriced) alcoholic drink. I finally took the silverware tray from the empty table next to me and got some glares from the staff. The other tables all still had their silverware, so I don't understand why my silverware was removed so hastily. They also took my plate before I was finished with the French toast. The French toast is dry, not sticky or covered in syrup, so I cut it into "sticks" with my purloined knife and was eating it as finger food. I had the last "stick" in my fingers when the staff whisked away my plate, leaving me no where to put the half-eaten "stick". I have never experienced such rude behavior in a restaurant in Tokyo in my three years of living here. I will...

Food was ok but I must say there are two things I didn't like at all 1/ the staff was a bit cold hearted or robotic - I don't expect Four Seasons but maybe a little nicer responses for example when asking for water or how to pay and how to get a receipt. 2/ ordering on the QR code stuff is quite annoying - oddly at this shop they said all orders need to be done on a single app for some reason (more hassles). They also told to use the app for checkout, then when I showed it says 0 yen the guy says you auto paid online. So I'm like ok why tell me to use the app?? All in the attitude and vibe not so...

The toast is something that you should have not missed! Unique texture and taste! While their steaks are indeed very nice too! Just don’t expect too much on other food. You won’t be disappointed but those are not that amazing.

This restaurant is indeed under “Mercer brand” so you can try similar food in their other restaurants like Ginza as well. Of course, Ebisu is less busy so you don’t have to wait...