LUKUM — Restaurant in Almaty

Restaurant with poor service

✅ New restaurant with a good atmosphere

✅ Average prices (for cafes)

✅ The location is excellent

✅ You can see the admin right away. He solves everything, solves all the issues.

✅ the bartender works quickly and clearly (it's a pity I couldn't try coffee)

❌ There seems to have been a hostess on the street, but he ignored me twice

❌ I wanted to sit outside (it's very nice there), but the urn where they smoke is very close and even in the first rows inside the room it bangs when they smoke.

❌ Waiters urgently need training If you used to good service don’t go here.

☑️ Atmosphere 8/10

☑️ Food 6/10 (doners on the plate could not hurt the sauce, and ayran, although tasty, but it was not clear how to drink it 😂)

☑️ Cleanliness 9/10

☑️ Service 4/10

☑️ Price-quality ratio 7/10

I don't recommend this place yet. But if the waiters gonna be trained, I will gladly invite foreign tourists here, as the place...

I go here a lot. The special salad is out of this world. As is the kebab & Shish. The paper menu is not in English, but they have a qr code link to the online menu which is in English / Kazakh / Russian. The atmosphere is good. There is a lovely welcome, with a glass of tea and a Turkish delight sweet.

All-in-all, I highly...

Food is generally good, not really original Turkish but taste superb!!! Services are pretty well, when the restaurant is in rushing hours, they gives free desserts as a little reparation, also Turkish tea and dessert tastes amazing, nice place for family gatherings or friends...