Java House - Kenya Medical Association Centre — Restaurant in Nairobi

Very bad service. I was there for about 1 hour but had to keep calling for the waiters and supervisor. I made an order for a very simple meal and some orange juice. The orange juice came after waiting 10 minutes but had to keep calling to find out how long my simple meal would take but the waiters and supervisors seemed very busy walking around.The place wasn't that busy though. The meal eventually came after 50 minutes. It was cold so I had to send it back for warming. It took another 10 minutes to get it done so I left without eating. I paid for the juice and left. The supervisor gladly collected the payment without a word. I went back to work hungry. I regret wasting...

I just visited and sat unattended for over twenty minutes; ie today Thursday 5th Oct 2023 at around midday. When i went looking for some assistance i was met with a server who didn’t appear happy to serve. He appears aloof. I jokingly asked if that was the forgotten corner. I was then handed the menu and requested for 5 minutes to peruse it. He said he would send someone over upon which i continued seating for a further 15 minutes until i got tired got back in and told him i was leaving if they were not interested in serving me. He just watched me walk out and said nothing. Quite disappointing. You have servers who don’t...

Went there twice As it was near to the air bnb i stayed in. First one was amazing people are warm and welcoming. The second one was a bit odd. The local currency can be a little tricky for tourist as it has a lot of '0' but it is not a way to get tips out of customers. I wanted a coffee to go(290 kes) and i somehow realised my change wasnt returned. I know 10 kes is very little and nothing almost but it is the feeling it gave me when the change was not returned. As if i was cheated so i asked and it made it worse when the cashier pretended as if nothing had happened and...