Starz Diner — Restaurant in George Town

I had breakfast that is part of the stay here. As a 5-star hotel, i have high expectations, but deeply regret to say that in terms of environment & appearance, it is a major disappointment. The hotel rooms may be 5 stars but this eating place is your typical malaysian 3 stars hotel standard. Even the breakfast spread reflects that. Your typical mee goreng, nasi lemak, porridge, sausages & bread, cereals, eggs and omeletes & some pastries. I was expecting some international themed options like middle eastern, japanese and european fares but it is nowhere to be seen. Not only the decor is is 3-star, even the dining space is lacking, that resulted in the hotel having to arrange staggered visit time for the guests, yet even then guests had to be queueing for some time in order to wait for an available table.

BUT

the saving grace is their very attentive and speedy floor staffs. they're helpful and quick to assist in clearing your tables or fetching you cutleries/napkins, topping up on food & replacing cups & plates. food spread while local, is good and tasty. the pastries are delicious and one could really wallop a lot without feeling nauseated. So in a way i feel conflicted in slamming down this place. Nevertheless, it is what it is, considering the room rate we're paying i do have some expectations to look forward to. so i hope the hotel management would enlarge the dining area and consider widening food choices. Those who wants to eat local food can have it anywhere outside of hotel, it is Penang after all. Let's keep the standard as a 5-star hotel up to a...

I went to starz diner for my birthday dinner buffet with my gf. The food is just average. Roasted beef slice basically tasteless and grilled lamb is just a lamb slices almost taste the same like the roasted beef. I gave the extra points for presentation but taste wise is zero. I cant even feel the meat is hot. The seafood is just somehow fresh and sashimi are OK. Lobster is only the food with limited quotas which not meant to be re-fillable once it is out. There is variety of cakes and ice cream...

the reason im giving a 1 star is because never in my life have i ever have to queue so long for hotel breakfast before, it was indeed ridiculous. even with 3 different slots given, i followed with my slots, still i have to queue and wait for people to leave only then i get to enter. i think you need to look into this problem, probably expanding ur buffet dining area as its obvious that the dining area couldn't cater your guest, its too...