Niki Japanese Dining (Eco Botanic) — Restaurant in Iskandar Puteri

We dined at Niki Japanese more than a week ago and were seated at the counter as we were told that all tables were fully reserved even though there were quite a number of unoccupied tables for minimum of 4 pax. it was then around 5pm. However, when we checked out, we noticed that several tables were still empty and a table for 2 near us which was unoccupied at the time of our arrival but was later offered to a single male patron. We didn’t raise the issue at the time and enjoyed our meal quietly, but the experience felt less welcoming when the same skinny bespectacled lady at the entrance reminded us to “make a reservation next time” when we were settling the bill! She said it in a very condescending manner which really pissed off my husband! We have been there a few times since its opening. The food itself was good and nicely prepared — but the handling of the seating left us thoroughly disappointed. A little more transparency and warmth in service would have made the dining experience much better! Since then, we have not return and doubt we will ever patronise the restaurant again! I will also not recommend any of my friends to go there as they may end up relegated to...

This is a Japanese style restaurant, the environment here is clean as it has just opened, hope it could sustain in the future. The workers are very friendly, however when we asked about the WiFi connection, they were unsure about it, and have to find another and another worker to ask about it, which is not giving a great experience.

The food I will give a 3/5. The Kitsune Udon is very very salty and sweet, but the Udon is very chewy I love it. The curry is great overall from my sister’s view. But there’s only a few price of chicken. The salad looks like have been left at the counter for a long time, and it is not really fresh. The sushi doesn’t look very fresh as well, especially the sea urchin. The steak is the best dish in the whole meal. The friend kitchen also seemed like have been left at the counter for long period and reheat...

The staff there were not well trained. When we first enter the shop, no one came and served us, we approached them ourselves.hard to communicate with them. And they r not familiar with the drink or our order kept on serving the wrong drink to us. We are the one asking whether is correct or not and it serves wrongly 2 times to our table. When we haven't finish the food, they kept on wanted to take our food and interrupt our conversation which made us feel uncomfortable. We have to tell them we aren't finishing the food yet. Then they only give up and the staff forced us to speak malay with them. The food there not worth the price and the taste was average only. However the atmosphere was the only thing me and my friends can praise. No...