Today, I went to Marrybrown after work because I was extremely hungry, but I was very disappointed with the customer service. I ordered takeaway, but they mistakenly served my order for dine-in. It took 15 minutes just to get the chili sauce. One Indian girl seemed completely uninterested in helping customers, and one Malay staff member kept arranging the chili sauce containers but never gave any to me, even though I had been waiting for a long time. Please work on improving the service. I suggest the management consider appointing a more experienced supervisor to guide the younger staff. Thank you I hope to see some...
Read moresaya pergi dengan keluarga untuk makan tengah hari. masa tu lebih kurang pukul 2 petang. apabila kami tiba, kakitangan memberitahu kami hanya yang ada ialah ayam, nasi lemak, minuman. ingin memesan hidangan set tetapi kentang goreng juga "tiada lagi". rantaian makanan segera apakah yang tidak mempunyai kentang goreng?? sungguh mengarut. semasa memesan, kakitangan di belakang kaunter menguap? tidak profesional langsung. selepas menerima makanan, semuanya ok tetapi selepas beberapa ketika kami mendengar semua kakitangan mengira wang seolah-olah bersedia untuk pulang. banyak lalat rumah di situ juga. sangat kecewa. tidak akan pernah melawat lagi. sila kerja betul-betul atau letak jawatan. terima kasih. malah abang saya fikir mereka mempunyai pekerjaan yang sangat santai sehingga dia mahu bekerja di sini juga. dia kata terlalu mudah. sila perbaiki.
Translated:
I went with my family for lunch. it was around 2 pm. when we arrived, the staff told us the only thing available was chicken, nasi lemak, drinks. wanted to order a set meal but the fries were also "out of stock". what fast food chain doesn't have fries?? really silly when ordering, the staff behind the counter yawn? not professional at all. after receiving the food, everything was ok but after a while we heard all the staff counting money as if ready to go home. lots of houseflies there too. very disappointed. will never visit again. please work properly or resign. thank you. even my brother thinks they have such a relaxing job that he wants to work here too. he said it was too easy. ...
Read moreWorst service ever... When I went to counter to order the staff informed me only take away and only burger left.. so I ordered burger and waited.. end up they gave me the tray and we had the food over there.. however I noticed customer after me ordered fried chicken with chicken porridge and they had it.. I wonder why the staff said so to me and gave the other customers the fried chicken / porridge.. please treat all the customer equally.. We are not getting the food for free.... It was a malay gurl who served...
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