Bungkus Kaw Kaw @ Sogo KL Complex, Kuala Lumpur — Restaurant in Kuala Lumpur

After placing my order at the counter I looked for an available table, however the table was dirty and not cleared. I had to prompt the staff at the counter to get someone to clear the table. The floor area was filthy, full of dirty used tissues and food remains. It took ages before I could get my order but when my order was ready it was the wrong amount of food and drinks. I ordered 2 nasi lemak and 1 drink and I got 2 drinks and. Nasi lemak instead. When I told the staff that my order was wrong, she said she did not take my order (shifting the blame to her other colleagues) Poor staff attitude!! Did not even apologise. Next time learn to listen to customers order and confirm the order before you punch in the order. Also learn to apologise when a mistake is done instead of pushing the blame to your other colleagues....

Bungkus kaw kaw - one time already kaw kaw. This is your go to place to eat if you're on a tight budget in a big mall. But then again there's an economical option at a food court at the same level. The normal level sweet kopi kaw kaw (it is extremely sweet) made this your go to place if you've got a sweet tooth. Even at 50% less sugar, the limau ais was quite sweet. Perhaps they need to do some quality control on their sugar level. Haven't tried the angku kueh and the onde onde yet. But my hope is not that high after trying their very lumpy nasi lemak with their you guess it, very...

me and my other friend is Sogo staff. and we always bought teh ais kaw2 every morning. Amirah is the best barista there and we always ask her to do our drinks. she really knows how to do this kaw2 drinks. i think she did train her collagues very well because if other staff doing our drinks it taste just similar to Amirah's. please give her the recognition...