McDonald's Danau Kota DT — Restaurant in Kuala Lumpur

this is my first month come to setapak and live here. when i come to danau kota dt i can felt some of the staff is kindful, but pls train your new worker handle well on icecream, exp choco dip the chocolate haven't solid yet and quickly hand on to the customer and make the icecream of chocolate melt very fast. also pls lah dont make the cone part empty, every stuff is okay i can eat biskut and icecream together, but one of the malay supervisor wared black suit always empty the part of the biscuit with icecream.

also about the table management, pls lah even there is no event booking there, cuatomer also cannot walk in and dine in party room in all days. and i ask for staff they say is the rule pls lah no one boking the room, just make it open. i first time seeing this situation so such special

okay about the food part egg- for the egg i have twice experience in a week when i eat the breakfast meal, i can always eat the egg shell, i already shot the picture , i was unbearable with this one and it just happen on 22/7 morning, and the survice part pls lah i come myself no partner but when i go to toilet dont throw away my burger and fried,which havent finished yet. but i have alrrady respond to them and they are serve again the meal to me, but no tissue and even a plate , where should i place my cili sos at at my hand or table hello?

ok thx for reading this i hope mcd danau kota...

TERRIBLE! Kitchen staffs was not obeying to manager's order, just joking around and laughing loudly. Many curse words can be heard by many customers, curse words for the customers for not taking their order which took more than half an hour. What do you expect? To let elderly stand around waiting for their orders, for God knows how much longer need to be waited?? Curse words for their colleague that just went back after shifts ended regardless of the jobs left during peak time. It seems the manager also was shocked the staffs left in the middle of busy hours. Stock checking was horrible, after waited almost 45 minutes, then the staffs told us, fried chicken; the cooker just left, plus Iced Milo is finished. Could just have told earlier, and how in the world you managed your stock?? Managed your staff is far worse, at the end, the manager locked the sliding door, not letting more customers come, and far to my concern, McDs DT is 24/7. Few female workers also refuse to send orders to customers, saying the customers useless for not waiting them. WTF? There is so many people standing around, do you know how suffocating that is? Can just let the food there, rather than standing around waiting for somebody to collect. There is alot more to be done. Lastly, all the job was done by the manager. Not...

Yes it’s nearby our house and a park. However I have a very unpleasant experience today 22 Sep 2024 that my order of breakfast meal waited for 1.5 hours. I made an order at around 9:20am but the food only able to arrive at 10:30am. Yes there was a crowd from nearby park today because there is a marathon event going on. However, many people were expecting food to be ready within 10 to 15 min but end up about an hour. The worst part is no manager around to control the crowd but end up he himself helping in the kitchen. Ends up more and more people just came in to put their order through autopay machine without knowing long que ahead of them. As for me and my wife we wait and wait and noticed the late comers getting their order before us, this makes us very very very unhappy. I also saw a group of customers are starting to wait in front at the counter asking the status of the order.. it seems like those who standing at the counter could get the food first. I have my proof of my receipt and the food arrival on my desk. Hey McD DK branch management team. You should have a customer rep or manager himself to inform customer in advance about long waiting time. Not just keep getting order and make us wait like a...